3 Keys to Building an AI-Ready Workforce in 2025 and Beyond
Organizations are taking steps to ensure their workforces are AI-ready — at least, they should be.
Listening to Lead: How Empathy Fuels Government Innovation
Empathy-driven innovation can transform government agencies. By actively listening to citizens and employees, agencies can design smarter, human-centered solutions that improve services, build trust, and drive real impact.
Crisis Management: Decision Making Under Pressure
Leaders are facing unprecedented challenges. These proven strategies from industry giants can help you build a resilient organization.
The Role of Mindfulness in Government Leadership: Implications for 2025 and Beyond
Mindfulness is a critical leadership tool that enhances decision-making, reduces stress, and fosters a positive workplace culture, making it essential for effective governance and resilient teams in 2025 and beyond.
Change Your Reaction to Change
To become more resilient during workplace shifts, consider the areas where you have control, then focus your efforts on things that can make a positive difference for you and your team.
Transform Agency Operations with Digital-First Services
In this video interview, Laserfiche’s Andy MacIsaac discuses how a digital-first approach to services can help agencies transform their operations.
Journey Through Change: Thriving in Uncertain Times
Change is inevitable, and often painful, but with strength and resilience, people can overcome the stress and anxiety. Here are six practical tips for thriving in uncertain times.
Current State Assessment Ahead? Get Ready to Rock the Boat!
Assessments of the “current state” are an important element of a change initiative. Here are five tips to make these assessments effective, positive experiences.
Strategic Priorities for Agencies to Achieve Cost Effective AI
The high costs associated with implementing advanced AI technology are often a significant barrier for agencies looking to adopt such tools. But certain cost-effective strategies — including upskilling, shared AI resources, and efficient tools — can help agencies dramatically reduce development costs.
The Supervisor’s Guide to Navigating Workplace Change: People, Process and Technology
Effective workplace change management requires clear communication, structured processes, and strategic use of technology, enabling supervisors to support their teams, minimize disruption, and drive long-term success.
How to Make Your Emails Stand Out in an Overflowing Inbox
If you are like most people, your inbox is a never-ending flood of emails — and it’s most likely true for those you email. So, how do you ensure your emails aren’t lost in their inbox? How do you get people to read and act on them? The answer lies in writing clear, concise, and… Read more »
Four Strategies for Protecting Public-Sector Digital Infrastructure
By integrating certain tools and techniques, including Search AI and a zero-trust architecture, state and local agencies can improve their cybersecurity postures, safeguard their data, and ensure the continuous operation of their digital infrastructure.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.