From Risk to Resilience: Making the Case for Mission-Critical OT Security
In this video interview, experts from Claroty discuss a strategic approach to improving OT security.
Getting a Performance Improvement Plan (PIP): How to Try to Determine if It Is Not Sincere
Sometimes, performance improvement plans are used, pro-forma, to pave the way to a firing. Here are some tips to tell if that’s what’s happening to you.
Holiday Homework for Federal Business Executives: Reading Project 2025 Before the Storm Hits
Federal executives face a rare opportunity this holiday season: a pause to take stock of how Project 2025 will shape how they buy in 2026.
A New Approach to Legacy System Modernization
I’ve been working in government technology for more than two decades, spending a non-trivial amount of that time modernizing legacy systems to improve how they work and the digital experiences they support. Recently, I came to a somewhat uncomfortable conclusion — I was probably doing it wrong the whole time. Traditional legacy modernization approaches —Read… Read more »
The Government Doesn’t Have a Talent Pipeline Problem. It Has a Talent Utilization Problem.
The workforce challenge is often seen as a hiring and retention crisis. That obscures a more basic issue: the chronic underutilization of existing talent.
An AI Civic Tech Tipping Point is Coming in 2026. Is Your Administration Ready?
AI is transforming how local governments serve residents. By 2026, accessible, AI-powered tools will define responsive government.
How Public Service Leaders Can Guide AI-Driven Change with Emotional Intelligence
Guide public service teams through AI-driven change with emotional intelligence. Build trust, clarity and adaptability while navigating uncertainty.
What’s Next for CX?
When citizens have positive, efficient interactions with government services, it fosters transparency and confidence in public institutions. By prioritizing customer experience (CX), agencies can reduce frustration, improve accessibility, and ensure that services meet the needs of diverse communities. During this month’s CX Community of Practice, we invited Marisa Mellema, Senior Manager, Digital Experience Team, KingRead… Read more »
Turn AI Investments Into Meaningful Outcomes
In this video interview, Elastic’s Kent Brake discusses how agencies can jumpstart their AI operations quickly and securely.
Warm Up to December Online Training
Are your professional skills feeling a bit cold? Let’s defrost your career with this month’s new online training opportunities! Take a look at the available courses below for December and start feeling merry and bright about new professional possibilities. Can’t make it the day of? No problem. Register anyway, and we’ll send you the recordingRead… Read more »
The 10 Biggest Challenges Facing Federal, State and Local Government Today
What are the ten most pressing challenges facing federal, state, and local governments? Here’s a roadmap for government executives.
A Quantum Computing Refresher
The basics of quantum computing can be hard to comprehend — and even more difficult to remember. Here are five key points to keep in mind, in commonsense language.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.