Government agencies are under growing pressure to embrace AI. But for organizations managing sensitive data, there’s a catch: how do you take advantage of advanced AI capabilities without sending mission-critical information to the public cloud? That challenge is stopping many promising AI initiatives before they can scale. Concerns about unpredictable cloud costs, data sovereignty requirements,Read… Read more »
Trust does not come with a title. Discover five practical ways new supervisors can build trust, strengthen relationships and lead more effectively.
In this video interview, Granicus’ Karthik Anbalagan discusses how to turn AI potential into reality for both residents and employees.
As back-to-school season nears, maybe you’re feeling a little inspired to do some learning yourself? We’ve got you covered with plenty of free online trainings throughout the month of August. You’ll learn tips and techniques from experts on creating more satisfactory customer service, shoring up your cybersecurity, and conquering conflict resolution. Take a closer lookRead… Read more »
Storage alone isn’t enough for state and local government. See why data infrastructure must be a strategic foundation for service delivery.
Government organizations are under pressure to demonstrate that artificial intelligence is producing more than promising pilots and impressive demonstrations. Leaders want measurable outcomes. Employees want tools that make their work easier. The public wants assurance that AI investments are improving services without sacrificing accuracy, accountability or trust. As a result, many organizations have started measuringRead… Read more »
No matter what level you are at in your career, earning the right certification can provide benefits that extend far beyond adding another credential to your résumé.
As I navigated mid-level leadership, sandwiched between my boss and my team, with deadlines looming and interpersonal tensions running high, I became a bit frantic and my lack of composure affected my entire team. Fortunately, as a new leader, I was paired with a coach to help shape my authentic leadership style. With the helpRead… Read more »
Federal agencies have spent the last decade building the data infrastructure needed to understand past performance. The next strategic advantage, however, will come from transforming enterprise data into predictive decision intelligence through Enterprise Digital Twins that allow leaders to simulate mission impacts before implementing major policy, operational, workforce, or technology decisions.
Most supervisors want to support their teams — but where’s the line between helpful guidance and too much oversight? In our most recent Supervisors in Government Community of Practice session, we sat down with Julia Barr, Senior Manager, Partnership for Public Service, for a candid discussion on the differences between coaching and micromanaging, how eachRead… Read more »
People with disabilities, and particularly autistic individuals, struggle with lower employment rates and incomes compared to people who are disability-free.
From water treatment plants and public utilities to traffic management systems, communities rely on operational technology (OT) every day. These systems help deliver essential public services, but they also present a unique cybersecurity challenge. OT environments often include specialized and legacy equipment that can be difficult to identify, manage, and secure using traditional IT tools.Read… Read more »
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.
