Government Feeds for AI Need to Work Together
An AI system answering a question may need information across many government sources. Let’s explore why this can present challenges.
How Leaders Teach Teams to Stop Trying
It’s time to explore why a fixed mindset is limiting your team’s potential and see why you actually can teach an old dog new tricks.
Public Trust Begins with Government Leadership
Public trust grows when government leaders collaborate, lead ethically and put people at the center of every policy decision.
Which Part of Your Leadership Is Failing?
What I have come to believe, after years of working with complex public sector systems, is that leadership failures are rarely random.
How to Find Agency When You Cannot Change the System
Reclaiming agency means looking for the choices that remain inside the constraint.
Leadership’s New Competitive Advantage: Building Organizations That Learn Faster Than Change
Let’s explore how agencies can develop the learning capacity needed to keep pace with accelerating AI change.
Hiring Practices That Help People With Disabilities Contribute Their Talents
Learn about hiring approaches that help disabled individuals contribute their talents.
Building Trust During Organizational Change
This new blog offers strategies for leading through uncertainty using communication, transparency, and trust.
Integrating Strategy, Operations, Technology and People Around Mission Outcomes
This new blog explains Mission Engineering, an executive leadership discipline that enables agencies to optimize its mission outcomes.
Are You Validating Your Constituents’ Concerns?
Nobody remembers the routine customer service interaction where everything goes exactly as expected. But people do remember the moments when something goes wrong, especially if the issue is handled poorly. That was the central message of the recent GovLoop CX Community of Practice virtual discussion, featuring Laurie Brown, CSP,communication skills expert and author. During theRead… Read more »
Your Website May Be ADA Compliant — But Are Your Records?
Accessible websites are only part of ADA compliance. Public records must also be accessible, requiring agencies to rethink how they create and publish documents.
Really … What IS Stakeholder Engagement?
Engaging stakeholders strengthens how you do business. Learn five steps for ensuring that everyone is informed and invested.
Automation: Giving Agencies an Edge in Workforce Management
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
How to Goal Set for Success
During the January New Supervisors Community of Practice session, guest speaker Dr. Gerome Q. Banks spoke on how to set goals successfully this year.
Leveraging a Data-Driven Talent Strategy
In the latest Management Minutes With Mika, let’s learn how data and automation can help your team better themselves.