Yearly Archives: 2009

Greenies’ Guide to GovLoop Favorites

Like many people, I like to know what friends find interesting, especially when it leads new places. While Twitter and other sites are great for that, you can also browse the profiles of GovLoop friends to see what’s got their attention. Looking for posts with lots of comments (usually tagged “mostcomment”) is fine, but you’llRead… Read more »

Sweet Gov Conference Tweets – Participation Camp (#pcamp09) Part 2

Participation Camp Twitter Stream: June 27, 2009 (continued) 4:00 pm Silona: If you are transparent about your strategy you can build the right kind of community to police itself! #pcamp09 remind me of talks w @jwales 4:00 pm sdohrn: RT @counti8: I feel @markelliott’s pain re: talking about strategy before talking about the tech withRead… Read more »

Sweet Gov Conference Tweets – Participation Camp (#pcamp09) Part 1

Participation Camp was organized to provide the spark for an explosion of sharing, experimentation, and collaboration around this question: Democracy is a game in which we all make the rules. How do we make this serious game more inclusive, more fair, and more fun? Participation Camp Website Here’s the Twitter-related stats followed by the TwitterRead… Read more »

What can Government 2.0 do to improve the efficiency of outsider visits to Federal Agencies?

As a government contractor with good intentions,-) I routinely visit a number of military and civilian Federal agencies in DC, MD, and VA. My experience in getting into these agencies is uniformly the same – long, cumbersome, and confusing. Now we all agree that the Federal agencies should control access to their facilities for securityRead… Read more »

Global Intranet report found that organizations without a 2.0 strategy risk outright failure

Republished from eGovAU. Prescient Digital have released the results of their Intranet 2.0 Global Survey, reporting that organisation without a 2.0 strategy risks being left behind, or outright failing. The survey, with 561 responses globally (13% from government), found that Intranet 2.0 tools such as blogs, wikis and other vehicles have become mainstream, and areRead… Read more »

Comments on GWAC Programs Cause Unnecessary Controversy

From the Acquisition Corner: http://bit.ly/1qv18 Comments made by Ed O’Hare, assistant commissioner of the Office of Integrated Technology Services in GSA’s Federal Acquisition Service, seemed to have created a bit of controversy in regards to the future of Government Wide Acquisition Contracts. Federal Computer Week reported on the story, and according to experts: …They sayRead… Read more »

Collaboration is a top priority for disaster planning & response

Originally posted to www.brightsidegovernment.com By Glenn Schoonover We have already witnessed the first hurricane of the season. Despite the fact that Hurricane Andres quickly receded to a tropical depression in the Pacific, hurricane preparedness and response is one of the most critical collaborative efforts among federal, state and local agencies to protect lives, communities andRead… Read more »

Customer Service – Communicating with Humans

Recently, I read Tracy Valentine’s blog lamenting the demise of great customer service. This prompted me to think about Web 2.0, and all the tools we have available to make customer service better while still giving it a “human touch.” Even when you may not actually be “speaking” to a human, you may still beRead… Read more »