If some people dabble in technology, Tom Soderstrom immerses himself in it. Whether new online services or promising new devices, he tries them, sees how they work, lets others try them and adds their reactions. For the past three years, Soderstrom has been bringing that technology enthusiasm to NASA’s Jet Propulsion Laboratory (JPL), where heRead… Read more »
The Office of Management and Budget will release new performance guidelines Wednesday to collect deeper evaluations of federal offices and programs. The new Program Evaluation Initiative is voluntary but will help agencies make “evidence-based policy decisions” about what’s working and what needs improvement, White House Chief Performance Officer Jeffrey Zients said in an interview Tuesday.Read… Read more »
I published an article at ClearType Press – take a look and please share your thoughts in the discussion: A Comprehensive Test Strategy for Internet Explorer 6, 7 and 8 http://cleartypemedia.com/press/2009/10/test-strategy-for-ie6-ie7-ie8/ In this article, I’ll show you how to install multiple, legitimate versions of IE to speed up testing by taking advantage of two no-costRead… Read more »
From the Government Business Examiner by Donna Quesinberry Blind inJustice of the Silent Majority Given the nature of the economy today and the unemployment statistics – people may appear desperate to be employed. When the marketplace is as tight as it is currently, do we move toward greater leniency in the regulation of federal, state,Read… Read more »
This week I have spoken to two different civilian companies. I may be looking for a new adventure, and working for a civilian contractor may be the change I need for a few years. But, I am so into high tech gadgets; I think I am becoming a Web 2.0 snob. I don’t know whenRead… Read more »
I first got introduced to Rock Creek Strategic Marketing during Gov 2.0 Camp when I met a rad dude named Scott Johnson. His team helped me out with a new slick GovLoop banner and generally awesomeness and also introduced me to some of his great staff like Meagen Ryan who we are featuring as GovLoopRead… Read more »
From The Acquisition Corner This week saw the launch of the Better Buy Project, a joint project of the National Academy of Public Administration and the American Council for Technology-Industry Advisory Council in conjunction with the General Services Administration. According to the website: …The acquisition process represents one of the most important areas of collaborationRead… Read more »
As part of the “celebrations” of this week, Customer Service Week, I am attending various Customer Service related webinars. Whenever I attend similar functions, I get extremely agitated by the constant pounding of the use of empathy; and the term is used incorrectly. I have been in Customer Service for the last 22 years. InRead… Read more »
It’s the age-old question: how do businesses, individuals, and causes find new ways to solve new or lingering problems? Where do the best ideas emerge from? If things have been done a certain way for as long as can be remembered, how does one think about a problem/opportunity differently? I discovered some insight into howRead… Read more »
The National Library of Medicine (NLM) responds to more than 100,000 questions each year. Regularly asked questions become Frequently Asked Questions (FAQs). NLM Reference and Consumer Health FAQs are at http://www.nlm.nih.gov/services/faqref.html. We review and update our FAQs frequently. The FAQ resources include national and international government agencies and non-profit organizations. Three of our FAQs areRead… Read more »