Yearly Archives: 2009

Federal Eye Eye Opener: 23,000 Postal Workers Opt for Buyout

Happy Friday! Approximately 5,000 full-time Postal Service employees eligible for retirement ended their Postal careers this week, accepting $15,000 buyout offers as part of a cost-cutting move. Another 18,0000 full-time workers have also accepted the offer, but have until Oct. 31 to complete the paperwork or opt out. The Postal Service announced the buyout programRead… Read more »

Department of Defense (DoD) Business Transformation Agency (BTA) EP&I Title 5 violations – part one

From the Government Business Examiner by Donna L. Quesinberry As the Department of Defense’s (DoD’s) champion for driving and accelerating improvements to business operations across the DoD and federal government – the Business Transformation Agency (BTA) is supposed to serve as a magnet that attracts talented and dedicated professionals thereby creating a model for transformativeRead… Read more »

Why Marketing is Important for Government 2.0

This post originally appeared in my blog http://wethegoverati.wordpress.com On September 8th – 10th, 2009 Anna York and I attended the Government 2.0 Expo and Summit, which was a wonderful few days where we learned tons of new stuff and met amazing people that we hope can enrich our work on the Gov20 Caucus here atRead… Read more »

How do we harvest the most utility from our intellectual capital?

I try to understand things from the perspective of an alien scientist studying our planet. It just seems so bizarrely ironic that our greatest fear seems to be exploitation from someone else and how it shapes everything about us. It’s obvious why this is the case–we’re best described as creatures designed to outwit and exploitRead… Read more »

Capitol Circle is now live!

Capitol Circle is now live. It’s a “Bloomberg for politics” concept that aggregates twitter, RSS, and the web to deliver real-time political news as it breaks across the Internet. It’s searchable and filterable as well. Please let me know what you think of the site, I’m looking for feedback to iterate the product and takeRead… Read more »

Culture of Service in Government

Is your agency or department interested in enhancing their “Culture of Service?” I can help. After 20 years in government, 12 in customer service specifically, I’ve gone out on my own. I’m offering my proven system “Six Essentials to Building a Culture of Service” to government agencies around the Country. I’m currently writing a newRead… Read more »

Resilient and Engaged, DHS Charts a Path Forward

TodayYesterday, I had the pleasure of participating in a Department of Homeland Security Blogger Round Table—an extension of the National Dialogue on the Quadrennial Homeland Security Review occurring online right now. The Quadrennial Homeland Security Review (QHSR) is a congressionally mandated review of homeland security. The outcome of the review is a final report dueRead… Read more »