Can pods transform Delhi?
Delhi is looking into the feasibility personal rapid transit system and The City Fix asks whether PRT technology makes sense for the Indian city. Original post
Monthly Archives: April 2011
For What It’s Worth: On Impartiality During Elections
It is election time again in Canada. For public servants that means increased public scrutiny (real or perceived) and constant (very real) reminders about our obligations as professional, non-partisan public servants. There is something happening here My interests in civic life span far beyond the traditional left-right spectrum of partisan politics. I think that healthyRead… Read more »
Connecting a TV to the Internet Part 4: success
In “Connecting a Samsung TV to the Internet Part 3” I had decided to reconfigure a low cost wireless router, to be a repeater bridge using the open source DD-WRT software. This was so I could plug a TV into the Internet. I was able to get the TV to “ping” the gateway, but notRead… Read more »
Seattle chooses trackless trolleys over hybrids
King County Metro Transit (WA) plans to stick with trackless trolleys when it replaces its aging fleet instead of switching to hybrids. Original post
Are We Ready to Provide Great Customer Service in the Federal Government?
Yesterday, April 27, 2011, President Obama issued an Executive Order: Streamlining Service Delivery and Improving Customer Service. In a nutshell, it directs agencies to develop and monitor customer service plans and measures and to solicit customer feedback to improve service. It calls for agencies to use technology to streamline customer service and to emulate practicesRead… Read more »
New U.S. Court Decision Source: Justia Daily Opinion Summaries
A new, free, daily online service — called Justia Daily Opinion Summaries — that publishes summaries of new decisions of the U.S. federal circuit courts of appeal and selected U.S. state supreme courts, is now available from Justia. Justia CEO Tim Stanley is a member of our community. According to the original announcement: “All summariesRead… Read more »
Have Customer Withdraw Syndrome? Sit with the Customer
Are you in your own contracting cubicle world? Feel isolated? Sad? Then you may be experiencing Customer Withdraw Syndrome (CWS). Take a weekly dose of your customer to fight it. Sit in the customer’s office for one day per week. Create the actual solicitation in the customer’s office. Don’t just go for a visit. GetRead… Read more »
Pay-For-Performance? I Vote Not Yet
I am a true believer of the following statements: That government employee’s work for less than what they could earn in the private sector. That our best public sector employees should be compensated with the best paychecks. That pay-for-performance is a great concept that should be applied as an incentive to encourage great workplace performance.Read… Read more »
Feeling busy vs getting more done
What’s more important – working to your full capacity or getting more done? Or put another way: is your boss more concerned with you looking busy or producing results. The TimeBack Management blog does a great job tackling this question with an analogy of a freeway. Oh, and remember – you can’t give 110%Read… Read more »
Recruitment 411: Video Builds the Internet Star
Last week I attended the Government Video Solutions Forum. There were panel discussions about everything from content creation to the use of video for intelligence analysis. While it was all informative, one statement really stood out as the simplest, yet most profound one made all day: If you want your outreach to be successful –Read… Read more »