The above Dilbert strip unfortunately is true of so many places that I have worked for. Time and time again I would see expensive consultants hired to improve operations, when employees themselves had many great ideas that were ignored. As reported in the Wall Street Journal research by Alan G. Robinson, a professor at theRead… Read more »
I wrote a few weeks ago about how banks were setting themselves up to be disrupted by introducing all sorts of extra fees for their customers and basing their business on services people didn’t need. Now, just a few weeks later, 35,000 people have closed their accounts with major banks and put their money intoRead… Read more »
Deltek Analyst Aila Altman reports. Teachers, school nurses and medical professionals in Miami-Dade County, the fourth largest school district in the nation, will soon be able to access comprehensive student records that include not only health information, but education and social services data as well. Through collaboration with Microsoft, The Children’s Trust, Health Choice NetworkRead… Read more »
Growing up in Syracuse, New York, one of things I very quickly became use to was snow. Syracuse and Upstate New York are always prepared for winter, with snow plows running 24/7 if needed, salted roads and things rarely shut down completely. DC is not like this at all, and the Washington Post has reportedRead… Read more »
We all go through egocentric phases, and we need to understand them. We admit our audiences or trainees are all egocentric. The fact is that we all are, but we, as trainers, even need to see how we change over time and how it affects our decisions, attitudes and choices. Shakespeare’s quote never made moreRead… Read more »
Maryland has chosen Tyler Technologies to integrate its court management system using the Odyssey(R) solution. The Odyssey court management system will integrate managing and reporting court information in order to help the state meet its Maryland Electronic Court (MDEC) goals. The state court system is working to upgrade and streamline many of its legacy systems.Read… Read more »
Many of us know about various Bluetooth devices (e.g. headsets, etc.) that allow us to connect with technology wirelessly. Well now, Jawbone, one of the manufacturers of the headsets we know and love, has come up with a way to track our health statistics and patterns with similar technology. Introducing the Up wristband. Announced thisRead… Read more »
Jina Gaines of the City of Virginia Beach is doing some research into how government communications departments are structured. Her questions are below. Which communications structure does your organization subscribe to (centralized vs. decentralized)? By centralized I mean there is coordinated messaging from a department of communication/public affairs office and within that department/office there areRead… Read more »
Chris Lu is assistant to the president and White House Cabinet Secretary. Prior to serving in the White House, he worked for then-Senator Obama as legislative director and acting chief of staff, and consequently served as executive director of the presidential transition. He previously worked as deputy chief counsel for a House committee and asRead… Read more »
Take a look at career articles and the topic of “questions everyone hates” comes up regularly. So, of course, you can learn a lot about how to answer many difficult questions with a fast search. Here are some which I get asked about regularly at job fairs and seminars. Question 1: What are your weaknesses?Read… Read more »