Yearly Archives: 2011

Dispatch from ITS World Congress: Wednesday wanderings

On Wednesday I spent some time navigating the technical displays at the ITS World Congress to learn about the innovations coming to the transit industry. A few companies are trying to take the hassle out of park-and-ride. Parkmobile designs pay-by-phone systems that are currently in place at parking facilities for the Massachusetts Bay Transportation Authority,Read… Read more »

What about all those other Icons?

In case you are wondering, there are still people working on symbol sketches – this is just the beginning of the volunteer effort, and we will continue to update the symbol gallery with all of the newly finished symbols. To date, Iconathon produced over 100 finished sketches, 40 of which were refined after the IconathonRead… Read more »

A Day in the Life of a Civil Engineer – Day 54 & 55

Day 54 I waited until today to post about yesterday (Tuesday) because I ended up not spending the whole day at work. I started the day preparing for a meeting with the city admininstrator and other directors in the city. Normally my supervisor, the director of public works, goes to these meetings. But since heRead… Read more »

Per Diem Calculator for Government Travel (New and Improved!)

About one year ago, GovLoop created its first mash-up: a combination of GSA Per Diem Rate data, Yelp user ratings and Eventul content so that we could help official government travelers to learn what locals say are the best hotels, restaurants and nightlife in that city.* CLICK HERE TO CHECK OUT THE PER DIEM CALCULATORRead… Read more »

Chris Anderson’s Hierarchy of Reward

Verisign had a mind bending Building A Better Internet program at the Newseum in Washington DC. Three pages of good notes, huge respect for the people on stage (2011 Judges Video). There will be posts on this program for months. The keynote was Chris Anderson. I’ve seen Chris Anderson before. His presentations are the equivalentRead… Read more »

How governments can use social media to better prepare for, respond to and recover from emergencies

Hi All, Thought you might be interested to see this presentation by the Emergency 2.0 Wiki project on how governments can use social media to help their agencies, employees and customers better prepare for, respond to and recover from emergencies. We presented it at the recent Smart Government Conference in Canberra, Australia. We would beRead… Read more »

10 Ways to Optimize Facebook for Government – Notes from Adam Conner, Part II

Here is an expanded version of my post from this morning 10 Ways to Optimize Facebook – Notes from Adam Conner. The presentation slides from Adam’s presentation can be found below. Adam started his presentation by providing an overview of how the world has gone social and traditional borders are no replaced by connections ofRead… Read more »

Are you making a great impression with your emails?

Are you making a great impression with emails? Emails are one of the top three, and sometimes in the top two, ways governments communicate with their clientele. Emails play a key role in creating a great customer experience and are pivotal in providing quick information that is technically accurate. Here are some easy things youRead… Read more »

JURIX 2011: Accepted Papers

Accepted papers have been announced for JURIX 2011: The International Conference on Legal Knowledge and Information Systems, to be held 14-16 December 2011, at the University of Vienna Centre for Legal Informatics, in Vienna, Austria. Several papers concern government information systems.