Thursday 20th October 2011 Feedback from previous Digital Engagement workshop The workshop provided me with a better understanding of the advantages & pitfalls of social media – Tourism Development Officer, Ceredigion County Council The workshop was informative and lent itself well to interaction with well thought out activities – PR Officer, Coleg Morgannwg Useful insightsRead… Read more »
Yesterday’s first look at We the People was cut short since the site was experiencing performance or maintenance issues. Today, it’s back online again. Time to continue our review. First, a few screenshots: More first impressions: Petition detail pages use infinite scrolling to expose list of people who have signed the petition (infinite scrolling allowsRead… Read more »
Deltek Analyst Evan Halperin reports. Earlier this week, Connecticut Governor Dannel Malloy announced the signing of a contract between the state and Affiliated Computer Services, Inc. (ACS) for the highly-anticipated criminal justice information system (CJIS). Connecticut’s CJIS Governing Board has been planning this project since 2008, when the project was approved by the state’s generalRead… Read more »
One wedding tradition that I’ve always admired is that before a wedding, married men would take the groom aside and impart whatever wisdom they had gained to the newest member of the League of Married Men. Recently, Alex Howard joined the club and in a few weeks, Steve Ressler will be inducted. Here are fiveRead… Read more »
Anticipating a spike in phone calls when it launches its new ConnectCard electronic fare system next year, the Port Authority of Allegheny County (PA) plans to add customer service representatives and is considering an interactive phone system. “When people become too frustrated for any reason, they’ll stop using public transportation,” said spokesman Jim Ritchie. “We’reRead… Read more »
Huffington Post article Outrage Over $16 Muffin Was Half Baked The news this week that Justice Department had been caught allegedly spending $16 a piece for breakfast muffins and $8 for a cup of coffee for employees attending a conference in Washington two years ago was as stunning for its apparent extravagance as it wasRead… Read more »
Washington Metropolitan Area Transit Authority (DC) customers now have the option to add value to their SmarTrip cards online. The launch follows a successful trial with about 150,000 riders. “Customers can now go online rather than getting in line,” said general manager and CEO Richard Sarles in a statement. “This is the latest — butRead… Read more »
Next Tuesday, the Metropolitan Transportation Authority (NY) is inaugurating wireless service at four subway stations in the Chelsea section of Manhattan. Riders with AT&T and T-Mobile devices will have access throughout the stations , but subscribers on other networks (including Verizon) are out of luck for now. Service will not be provided on trains orRead… Read more »
I’ve spent a lot of time around departmental youth groups since joining the public service; I’ve launched them, provided informal advice to chairs, and spoken at national conferences. My general observation is that public sector youth groups are forged out of a deep sense of frustration that plagues many new public servants. It is aRead… Read more »
In July I presented at the SOCITM Building Perfect Council Websites 11 (BPCW11) in London on the topic of Channel Shift. The presentation was entitled “Is Developing Channels more Important than Promoting Shift?” Although the event was aimed primarily at Local Government, many of the concepts I presented are relevant to both Central and GovernmentRead… Read more »