Yearly Archives: 2011

Daily Dose: The End of the “Don’t Ask, Don’t Tell” Era

Today is an important day for the military, as the Pentagon lifts the “Don’t Ask, Don’t Tell” (DADT) policy. For the first time in 18 years, troops can “publicly reveal that they’re gay without fear of official retribution”. Enlistees who tell military recruiters, and troops discharged under the ban who are eager to reenlist, willRead… Read more »

WellPoint sets up private insurance exchange to compete with states

WellPoint, the nation’s largest health insurer is setting up a private health insurance exchange to compete with those created and managed by governments under federal health care reform legislation. The exchange is a joint effort between WellPoint, Blue Cross Blue Shield of Michigan, and Health Care Service Corporation. The exchange will serve all national marketsRead… Read more »

Useful Resources from Learning Pool’s Community Day

Learning Pool are delighted with the benefits gained by our members in attending this year’s Community Day particularly as it encompassed our emphasis on Local Government sharing and collaborating. Below you will find resources from the day including presentations from members of the Learning Pool Community on topics such as Rolling out and delivering e-learning,Read… Read more »

Social Media Mimicry in the Workplace

Let‘s face it: the social media that many enterprises hail also pose big problems. Employee use of the Internet–particularly social networks–is a big timewaster. A new Nielsen study found that Americans spend 23% of their online time on social networks, with an increasing amount of that browsing time spend spent on mobile apps. Like theRead… Read more »

Co-creating Public Services?

Private companies such as Procter & Gamble, Apple and Amazon have achieved great success by tapping into the ideas and creativity of others to co-create products and services. The success of the iPhone, iTunes and iPad has been driven by the thousands of apps customers have created on the platform provided by Apple. The worldRead… Read more »

On the Go with … MTA

Ray LaHood isn’t the only one who’s On the Go anymore. This week the Metropolitan Transportation Authority (NY) launched its On the Go! Travel Station at the first of five locations. The interactive touch-screen display allows customers to plan their trip, get real-time service alerts (including elevator and escalator status), check out a neighborhood map.Read… Read more »

No more free ride on LA Metro

The Los Angeles County Metropolitan Transportation Authority (CA) will start locking turnstiles at four rail stations as part of its system-wide transition to the Transit Access Pass farecard. Locking the turnstiles will help the agency understand how many customers are using TAP cards and how many are still using paper passes. “This will help usRead… Read more »