Wow, it’s been exactly one year since Ben Smith at Politico was kind enough to write a blog post about my website on his blog at Poltico. Clearly this has been a year full of social media firsts in politics, and I still disagree with Ben’s statement that “it’s not clear that many of theseRead… Read more »
Hampton Roads Transit’s The Tide, the first light-rail system in Virginia, will open to the public on Friday and begin carrying paying customers on Monday. To help inaugurate the new service, HRT employees and local residents will serve as Tide Guides, distributing schedules and showing customers how to use the ticket machines. Joining them willRead… Read more »
Zimride, which started as a carpooling network for college campuses in 2007, is ready to go mainstream. To attract new users, the company has set up what it calls “sponsored routes,” such as Los Angeles to San Francisco, and is offering a $20 bonus to drivers who sell seats in their vehicles at a predeterminedRead… Read more »
Continuing their cyber-war against Bay Area Rapid Transit (CA), hackers broke into the website for the union representing BART’s police force and published personal information for 102 officers. “These people are criminals and we’re going to forward this information to the FBI,” said union president Jesse Sekhon. “These people need to be brought to justice.Read… Read more »
I found this really nice colorful infographic on the Socialnomics blog: Original post
The Department of Veterans Administration has recently published an updated social media policy (VA Directive 6515 – Use of Web-Based Collaboration Technologies). Prior to this release the Government Accountability Office has published a report for Congress titled “Federal Agencies Need Policies and Procedures for Managing and Protecting Information They Access and Disseminate” – highlighting thatRead… Read more »
President Gage was featured on C-SPAN’s “Washington Journal” on August 16. NP Gage discussed how the debt ceiling deal and the Super Committee could affect the federal workforce. Other topics included job elimination, pay and hiring freezes, and other reductions in benefits. You can click here to view President Gage’s feature. Filed under: Federal Agencies,Read… Read more »
Sometimes what’s needed may not be in the book…just simple understanding. Today’s customers are emotional and want to blame someone. We may not be able to fix the problem ourselves, but we can help; the big problem is getting them to listen. We know what makes great customer service. We know what keeps customers comingRead… Read more »
The wonderful Lesley Thomson has once again put together ScotGovCamp for another year. It takes place in Aberdeen on Saturday, September 24. All the details and booking is here. Don’t forget the event blog and networking group. Not sure if I will make it as I’m heading north of the border for the Epic SocialRead… Read more »
Nice article in today’s Observer-Reporter by Michael Bradwell about a new mobile water treatment system that can be taken on-site to process waste water from Marcellus Shale natural gas drilling. The technology and process we saw yesterday was being developed by Aquatech, a local company with 30 years experience in the water treatment industry. ForRead… Read more »