Yearly Archives: 2011

Editing Social Media

In snail mail times, published exposure was expensive and constrained. “Editing” was selecting the best offering and making sure it was centered on message. With social media, exposure is easy and infinite. “Editing” is delivering everything that might be interesting to your audience as quickly as possible. Underestimating audience interest is one of today’s mostRead… Read more »

To rebid, or not to rebid: that is the question

Deltek Analyst Evan Halperin reports. Last week, the Virginia Information Technology Agency (VITA) issued a solicitation for its statewide two-way radio requirement. The solicitation was a re-compete of a contract that inked in 2006 and is set to expire this year. VITA awarded contracts to six vendors from the previous solicitation and had been planningRead… Read more »

A More Social Open Government

Earlier this week, Federal CTO Aneesh Chopra and OIRA Administrator Cass Sunstein jointly released an inquiry about the future of open government… http://expertlabs.org

GovBytes: How Can Governments Better Protect Our Data?

When an international hacker group broke into law enforcement agencies in 11 states last weekend and made sensitive personal information public, it caused a number of people, both within government and without, pause. The hacking collective AntiSec — a combination of Anonymous and LulzSec — hacked into Brooks-Jeffrey Marketing (BJM), an online marketing company thatRead… Read more »

Communities of Like-Minded People Can Cause Real Change in Government

GovLoop is sponsoring a symposium on Customer Service, August 23. It promises to be a great event – bringing together customer service experts and passionistas from within and outside of government, and it hopes to culminate in some real actions to improve customer service in government. Hurrah! Wish I could be there (I was invited,Read… Read more »

‘Searchify’ Government Websites

Sounds like a Harry Potter spell, but the trend is to ‘Searchify’ government websites. Sites like NYC.gov (hackathon designs), Utah.gov, Calgary.ca (currently in beta), Texas.gov and Energy.gov (in a way) all focus on search in a bold way. In this video, I discuss why. Get your own valid XHTML YouTube embed code Original post atRead… Read more »

How Government Agencies can Use Facebook to Connect with Spanish-Speakers in the U.S. – Part 1

US Latinos, 50.5 million and growing rapidly, use the Internet, social media, and mobile at greater rates than the overall US population and are very enthusiastic about using online tools to receive government information. According to The Interactive Advertising Bureau (IAB), 30 million Latinos were online in 2010, representing 59.5% of the total Hispanic populationRead… Read more »