Yearly Archives: 2011

Making Mobile Gov: Design Phase

With your help, we’ve discovered the case for Mobile Gov and discussed ten challenges to agencies trying to use mobile technologies to achieve their missions and better serve the American public. Our next step is to gather the smart minds of people in government, industry, nonprofits, academia and the general public to Design Mobile Gov.Read… Read more »

Social Screening of Job Candidates: Focusing on the Facts

There have been dozens of news stories and blog posts about the Federal Trade Commission’s recent decision regarding a company called Social Intelligence and the practice of pre-employment screening of job applicants based on their digital activity. Many of these pieces are misleading, and most of them are misunderstood. Here’s a link to my latestRead… Read more »

360 Degree Leadership Training: Does It Work?

Although generally thought of as a performance appraisal tool, 360-degree feedback has been used as a awareness tool during training–especially Leadership training. When I was involved in training management, I worked with a team of contractors who used 360 feedback as part of the training program we asked them to design and deliver for us.Read… Read more »

Here comes Gen Y – Prepare for a cultural divide?

What do young feds think of their older coworkers – and vice-versa? The results of an exclusive Federal News Radio survey reveal what may be a cultural rift in the federal workplace. Many longer-term feds who took the survey said they view their younger counterparts as entitled and lacking communication skills. They say young fedsRead… Read more »

What I’ve been reading

I find this stuff so that you don’t have to. Generating QR codes using PHP and the Goo.gl API – Lovely little guide from Stuart Harrison (@pezholio). Numberhood – Interesting looking local open data app. Online Government Services and the Offline Older Generation : Fujitsu United Kingdom – Interesting research Therefore it’s unacceptable… – “TheRead… Read more »

It’s All About Knowledge!

What is knowledge? “Knowledge is a familiarity with someone or something, that can include descriptions, facts, information and/or skills acquired through experience or education”, according to Wikipedia. Ben Franklin revealed, “an investment in knowledge always pays the best interest.” What does knowledge have to do with customer service? Consider this, have you ever been toRead… Read more »

Tuesday, 26 July PublicForum Webinar: Know Thy Communication Style

“Know Thy Communication Style” Using SMART Conversations® to speak your truth and enhance all of your relationships. A PublicForum Webinar Date: Tuesday, July 26 Time: Noon-1:30 pm Eastern (New York) (60-minute webinar with optional 30 minute Q & A ) FREE* for Circle Club members $20* USD for nonmembers *Add $12 for telephone audio (noRead… Read more »

SharePoint: an open source community, sharing more for the local area at SharePoint Saturday the Conference Aug 11-13

I’ve made a bold statement “open source community” so let me digress for a second before giving you the juicy details of Community day at DC’S SharePoint Saturday the Conference (SPSTCDC http://www.spstc.org/Pages/default.aspx). When I started my career I can vividly remember a joint user group or NT Server and Linux Administrators in New York City.Read… Read more »