Creative Commons via Wokka on FlicKr Today, my team embarked upon an ambitious office project in my emergency management program: clearing out years of stored paperwork. As a public agency, we are attentive to the state’s archiving requirements which cause us to retain about 7 years worth of records; however, it is not unusual toRead… Read more »
Adam Grant writes in the June 2011 issue of Harvard Business Review that research shows that customers themselves are “surprisingly effective in motivating people to work harder, smarter, and more productively.” I’ve seen this phenomenon at work in government, as well as in private industry. I remember the story of a Virginia state trooper whoRead… Read more »
Stepping into a big room, no matter how familiar it is, and beginning to connect up our tools, review our program, and execute, is always mixed with a little anxiety. It’s then that we take a deep breath and imagine the moment that motivated us to get out and perform today; the vision of scoresRead… Read more »
As the City of Houston’s 2011 fiscal year winds down, hard decisions have been made to overcome a $70 million shortfall. Enacting mandatory furloughs and lay-offs, reducing library hours and closing some neighborhood pools are just a few of the methods the city administration has chosen to use to balance this year’s budget. With suchRead… Read more »
As part of the Public Sector Web Network, I’m delighted to announce we will be running an introduction to digital engagement workshop in Wales on 6th September 2011. Facilitated by yours truly, attendees will come away with a full grasp of the background and potential of this work as well as a practical toolkit toRead… Read more »
You are invited to visit Mayor Dick Moore’s Campaign Headquarters, 411 S. Main in Elkhart, to view my binder of credentials on display. It serves as somewhat of a resume presenting photo-copies of my formal credentials relevant to being elected and serving as Councilman for Elkhart City’s 2nd District. On display are… A. My recentlyRead… Read more »
Many feds are concentrated in the D.C. region, but the majority live and work elsewhere. Federal News Radio wants to feature feds OUTSIDE of the D.C. area. Whether you’re in the U.S. or in another country altogether, we’re looking for pictures of you doing your job …. The more fun and creative, the better! PhotosRead… Read more »
What is ITIL ITIL stands for the Information Technology Infrastructure Library Is a set of best practice areas for managing IT as services. These best practice areas follow the lifecycle of a service. These practice areas are: Service Strategy, Service Design Service, Service Transition, Service Operation, and Continuous Improvement Who should care CxOs especially CIOsRead… Read more »
We (team of two) are doing our MPA thesis on how to do more in government with less resources. We would love to hear comments from you, who are already in the government workplace, on what your ideas on for improving efficiency or areas that you see that need improvement. Your input is invaluable andRead… Read more »
The Uniform Electronic Legal Material Act — formerly called The Authentication and Preservation of State Electronic Legal Materials Act — will be considered by the National Conference of Commissioners on Uniform State Laws (NCCUSL) at their upcoming annual meeting, on 7 July 2011, in Vail, Colorado. The Act would establish uniform legal standards for theRead… Read more »