Yearly Archives: 2011

New York City releases digital roadmap

New York City has released its plan to become a digital hub. Mayor Michael Bloomberg was joined by Rachel Stern the city’s new Chief Digital Officer in announcing the plan which is also detailed in this report. The plan includes wireless Internet access in city parks, more open data and live chats with 311 agents.Read… Read more »

Will You Apply for Medicare When You Retire? I’m Thinking I Just Might Not

I recently did an OpEd on Yahoo News on my views of Medicare and some of the pending proposals to reform the system. As I was writing the article, I came to a somewhat startling conclusion. Check this link to see what it was: http://news.yahoo.com/s/ac/20110512/pl_ac/8453683_near_retirement_govt_worker_will_forgo_medicare_1. How many other federal workers out there are concerned aboutRead… Read more »

May I Help You?

I had an extraordinary customer experience this past Saturday at my local Home Depot. I walked in with a small list of materials I needed for the day’s home improvement projects around the house. As I walked around the store, I encountered Home Depot associates at every turn. Without exception, every one of them greetedRead… Read more »

YouTown — Gov2.0 app for publishing civic data — is live!

It’s been nearly a year since we introduced the concept of YouTown — a mobile platform for connecting citizens and their communities — to the Gov2.0 space. At the heart of development were two questions: How would local governments benefit from the ability to publish all types of information from various agencies (from Public WorksRead… Read more »

The Federal Coach: Recently Promoted? How to Get Trust and Respect for Your New Role

This week’s question comes from a federal manager who was promoted to a management position after the previous manager was terminated. She shared, “Although I didn’t know in advance of the termination, I was accused in a managers meeting of getting him fired. Some staff are supportive. Others are distrustful. I understand that respect andRead… Read more »

McMillan on Trust and Court E-Filing Systems

James E. McMillan of the National Center for State Courts has published two new posts about judicial e-filing systems: Trust and E-Filing, Court Technology Bulletin, 7 May 2011; E-Filing / E-Reader Notes, Court Technology Bulletin, 14 May 2011. Mr. McMillan’s post, E-Filing / E-Reader Notes, cites a recent article on e-briefs in Texas state appellateRead… Read more »