Yearly Archives: 2011

Libraryhack at State Library of South Australia

Greetings from the Adelaide North Terrace Cultural Precinct. I am in town for a meeting for the ACS Education faculty, but thought I would spend some time at the Libraryhack at State Library of South Australia, this evening. Similar Library Hack events are being held around Australia, during Net Traveller: Information Awareness Month.Event Type: LaunchAgeRead… Read more »

Accessing PACER Cases Free of Charge

A procedure for accessing full text judicial decisions free of charge on PACER — the U.S. federal courts’ database of court decisions and litigation materials — has been posted by Mark Rosch. The procedure has been recently discussed by Nick Moline of Justia. Oddly, this procedure does not seem to be mentioned in the FAQRead… Read more »

Customer Satisfaction… In Government?

On April 27th President Obama issued an Executive Order that shook the public sector… You can read this ground breaking direction here, but the gist is that we need to improve customer service in government. Not feeling shaken? Not stirred? I’m not shocked. Since 1993, all three Presidents from both parties have added their personalRead… Read more »

Need to find a venue for an Event?

Hi Everyone! My name is Laura and I am with Cvent; the market leader in Event Management Software. We have a completely free venue selection tool which helps meeting planners find event space and room blocks for any and all events. The Cvent Supplier Network has over 150,000 venues worldwide, in which you can submitRead… Read more »

Improving CBP’s Acquisition Workforce, Pt. 2: CBP’s Acquisition Structure

CBP’s Secure Border Initiative (SBI) was officially cancelled in January of 2011, but had already been re-organized at the beginning of the fiscal year as the Office of Technology Innovation and Acquisition (OTIA). As part of the transformation, our boss became the Component Acquisition Executive, or CAE, for all of Customs and Border Protection. WhatRead… Read more »

Room for the halves

Sometimes I wonder if we’ve forgotten that non geeks can have good ideas too. Forgotten that it’s not just developers who see opportunities to make things better. In local government, the deelopers are so far away from the front line that they need analysts in the middle to translate. The same, I think is trueRead… Read more »