Yearly Archives: 2011

Why is “No Brainer” Energy Efficiency Difficult to Implement?

Google’s Energy Czar was recently asked the question, “What are your biggest institutional barriers to driving energy efficiency internally?” Or, put another way, what “no-brainer” adjustments are hard to make, and why? His answer is a clear, concise and convincing argument for tackling energy efficiency from a holistic perspective, and not from the budget linesRead… Read more »

In Boston, City Hall Pursues Innovation In-House

Last year, Boston Mayor Thomas Menino decided to put two of his most technologically savvy staffers full-time on the task of trying new ways to solve old city problems. A year later, they have had a hand in a fleet of small but successful projects both developed in-house and with external partners. Here’s a lookRead… Read more »

Corridor’s Success Metrics.

Last week, I wrote about Corridor, the State Department’s new internal social networking portal. This week, I want to examine some ways that its administrators can illustrate to their leadership that their investment in Corridor is returning results. Here are the top four metrics I think they should look at: Membership and activity – especiallyRead… Read more »

Michigan Governor proposes sweeping education reforms

Michigan Governor Rick Snyder is proposing a sweeping education reform package focused on technology. According to a statement, the Governor aims to put more focus on the needs of students as individuals as a means of improving overall performance. Currently, Michigan ranks 21st in the country for spending per-pupil but ranks in the mid-thirties forRead… Read more »

Executive Order – Improving Service

https://www.govloop.com/group/citizenengagement/forum/topic/show?id=1154385%3ATopic%3A1394155&xg_source=msg A new Executive Order to improve customer satisfaction was issued yesterday. This is great news – for our customers and for ourselves! Not only will this improve access to accurate and prompt information for our customers, it’ll make our jobs as internal customers easy too! When we talk about improving service, lots of peopleRead… Read more »

10 Ideas on Streamlining Service Delivery and Improving Customer Service

On Wednesday, President Obama announced an Executive Order to “Streamline Service Delivery and Improving Customer Service.” I agree that citizens’ expectations of government are increasing and I think having focus on energy on the topic is really important. The good news is there is a lot of examples/ideas for agencies out there across government. Here’sRead… Read more »

GL Train – Today 4/28 at 2pm – Evolution of My Computing – From 286 to Tablet

**GL Training – 4/28 at 2pm – HP and GovLoop present The 21st Century Desktop – Free Registration** I still remember the first day my dad brought home a computer. Honestly, I had no idea what it was and what it was for. I don’t think he truly did – other than he thought itRead… Read more »

Case Study: FSB Poisons High-Value Target?

Glenn McGovern On November 1, 2006, Former FSB (Russian Federal Security Service) Colonel Alexander Litvinenko left his residence around 11:00 A.M. He caught the bus to the East Finchley tube station where he then took the train for a twenty-minute ride into London. On his agenda was a meeting with former KGB colleague Andrei Lugovoi,Read… Read more »