Yearly Archives: 2011

Security of Electronic Information Held by Australian Government Agencies

The Australian National Audit Office (ANAO) released a report on “The Protection and Security of Electronic Information Held by Australian Government Agencies” on 23 March 2011. Agencies audited were: the Australian Office of Financial Management (AOFM), ComSuper, Medicare Australia and The Department of the Prime Minister and Cabinet (DPMC). The audit found measures were generallyRead… Read more »

#DonationFAIL! Why Bing Got Blasted and What Gov Can Learn

In the wake of the recent disasters in Japan, many organizations used Twitter to raise donations for the relief effort overseas. However, Microsoft’s Bing pledged $100,000 and received a lot of criticism for their generous pledge. On March 12, Bing tweeted “How can you #SupportJapan? For every retweet, @bing will give $1 to Japan quakeRead… Read more »

Thinking like a hacker – ways to find quick solutions to complex issues

Steve Ressler, Founder and President of GovLoop, presented an interesting perspective recently in his monthly Government Technology column. Quoting Facebook founder Mark Zuckerberg, who defines “hacking” as “an approach to find a shortcut to solve a complex problem,” Ressler noted that he “encourages city and state officials to think about how to hack their cityRead… Read more »

Putting the “Gov” in Web Content Governance

From a small local business to a government agency with international reach, to succeed online, every organization needs a solid plan to create, deliver, and govern its content. Government agencies are some of the largest and highest-profile organizations out there, and have a wealth of content—so having a strategy for getting the most out ofRead… Read more »

Social Media Training for Government: Sample One-Day Workshop

One week ago, I had the opportunity to deliver a 4-hour workshop for the Greater Los Angeles Federal Executive Board (FEB). Over the past couple years, I have delivered a variation of this “101” workshop for: Boston, Chicago and Honolulu FEBs California and Texas Certified Public Managers programs (mostly city and county employees) Federal agenciesRead… Read more »

Minnesota Gov. orders changes to state health care, institutes competitive bidding

Minnesota Governor Mark Dayton has instituted competitive bidding for providers of state health care according to a a new Executive Order issued yesterday. The Order further requires that providers fully disclose their profits, reserves and administrative expenses. According to the Governor, Minnesota’s history of uncompetitive contracts has resulted in high-cost managed care plans that aren’tRead… Read more »

Minnesota Gov. orders changes to state health care, institutes competitive bidding

Minnesota Governor Mark Dayton has instituted competitive bidding for providers of state health care according to a a new Executive Order issued yesterday. The Order further requires that providers fully disclose their profits, reserves and administrative expenses. According to the Governor, Minnesota’s history of uncompetitive contracts has resulted in high-cost managed care plans that aren’tRead… Read more »

It’s all dog dirt and dustbins – Local by Social NW

I can’t believe it – we’ve finished our series of four regional Local by Social events. They were a blast. Really good fun. Super innovative and productive. We did two with a neighbourhood focus, one with data and app focus and the final one in Blackburn with a transparency and engagement focus. But they wereRead… Read more »

GPRA Mod: A Flurry of Activity

Obama signed the GPRA Modernization Act in January. While OMB has yet to issue any formal guidance to agencies on what they should do, there has been a flurry of conferences, forums, and seminars that have focused on the new law’s meaning and intent. In the past month, I’ve participated in more than a halfRead… Read more »