Just saw this tweet by @mat_hunter the Chief Design Officer at the @DesignCouncil. I went to the first event of the Inspire Connect series hosted by the Design Council and organised by @amandagore and her @dcchallenges team as part of it’s “Living Well with Dementia” Challenge Competition. 1. The issue of dementia is very personalRead… Read more »
You have probably been involved in some type of strategic planning effort either at work or in your personal life. You know the scenario: a group in your organization meets to come up with a strategy for a project, your association, church, or to meet a mandate to have a strategy. You spend most ofRead… Read more »
A computer-generated voice is phasing out the familiar recorded announcements on the Toronto Transit Commission (ON) subway trains. Original post
A new report says that Washington Metropolitan Area Transit Authority (DC) employees are overworked and tired, including those in safety-critical jobs. Original post
NY1 took a look at three free smartphone applications that let New York City Transit riders plan their next trip: NextStop, HopStop, and Roadify. Original post
For those unfamiliar with Vancouver, it is a city that enjoys a healthy one way rivalry between two university: the University of British Columbia (UBC) and Simon Fraser University (SFU). Growing up here I didn’t think much of Simon Fraser. I don’t mean that in a disparaging way, I mean it literally. SFU was simplyRead… Read more »
Email for templates, tips and best practices: [email protected] Website: RockYourTechReport.tumblr.com I’ll try to give you a quick breakdown why I think this initiative is so important although the GovWin post does a much better job explaining it. See, contracting officers need to have a technical analysis on proposals. This lets the government know it’s gettingRead… Read more »
Federal agencies have posted their Customer Service Plans, to comply with President Obama’s Executive Order, “Streamlining Service Delivery and Improving Customer Service.” Agencies specifically were to create a signature initiative that improves online service. Many of them are pretty good. Check out all the General Services Administration has on its radar, for example. But whenRead… Read more »
With budgets expected to be cut, it is more importan than ever that organizations look for efficiencies. Places to look include and group output, error rates which cause rework, the number of people on leave, (especially sick leave and LWOP), overtime, workers’ compensation, individual and union time. Also, how many people are on direct laborRead… Read more »
From amazing metaphors involving adorable puppies to reflections about how data can transform generalities into actions, I was fortunate to attend the first CityCamp held in Minneapolis, Minnesota on 11/12/2011. This un-conference is designed to be more of an open exchange of ideas than the traditional professional conference that most of us are use toRead… Read more »