We’re are gathered the Code for America tribe in San Francisco. Our city partners in the fellowship, the leaders of the Brigades in 16 cities, fellows past, present, and future, the companies in our civic accelerator, our funders and supporters, and others who care about reinventing the citizen-government relationship for the 21st century. Two hundredRead… Read more »
For all the claims of government communication being expensive or ineffective compared to the private sector, government has topped the Vision 6 Email Marketing Metrics Report for January – June 2012. Vision 6, an email marketing company based in Queensland, has reported on the email marketing effectiveness of Australian companies and agencies for the lastRead… Read more »
It’s Summit Week! We at Code for America are pumped to showcase the amazing projects and apps created by the Code for America fellows, their respective partner cities, and, most recently, the Accelerator teams. As the newest additions of the Code for America family, the civic startups in the Accelerator program will be demoing forRead… Read more »
In 2009 I received a phone call from the Policy Office at the Department of Homeland Security. At the time, I personally did not know a soul at DHS and have never envisioned I would be called upon to share best practices for government open source software projects with the federal government. But there itRead… Read more »
Post Highlights GovLoop is Celebrating Customer Service Week Customer Service is challenging yet, critical for the public sector 5 Core Customer Service Values: Empathy, Patience, Passion, Persistence, Desire to Improve This week we have been celebrating customer service at GovLoop, we’ve had a lot of great posts, comments and ideas on GovLoop celebrating the week.Read… Read more »
Post Highlights Open Source technology is changing how government delivers services Join Acquia at: Open Source in the Public Sector: Redefining how Government Delivers Digital Services Opportunity to network, collaborate and share knowledge with government peers – register here Next week Acquia will be hosting the event, Open Source in the Public Sector: Redefining howRead… Read more »
Several developing countries are making seemingly breathtaking progress in developing performance management frameworks from scratch. What can we learn from them? Today’s focus is on the commonalities in the performance management approaches used across four developing countries. The World Bank seminars this past Spring continue to have me mulling about the progress of the performanceRead… Read more »
Post Highlights Take the GovLoop State of Government Technology Survey Help develop a community based resource Your chance to help peers work through common challenges Join Us: GovLoop State of Government Technology Survey We at GovLoop need your help. We are working on our end of year State of Government Technology report and need yourRead… Read more »
On GovLoop Insights’ DorobekINSIDER: We are constantly hearing about how the polarization in Congress is making it impossible for anything to get accomplished. Are there any issues that can be not only agreed upon by our officials but also acted upon and implemented? The NAPA and the ASPA came together on this very question andRead… Read more »
We’ve probably all seen Charlie and the Chocolate Factory. The movie showcases imagination, creativity and the freedom to try new things and experiment. That’s the same idea as the TSA’s IdeaFactory. The 5-year-old program was one of the first true government 2.0 technologies. Megan Kenny is the Acting Program Manager for the Office of TrainingRead… Read more »