By Eric Rabe, Fels Senior Advisor Recently, I wrote that bloggers who practice journalism cannot accept favors from those they cover. To do so destroys the writer’s credibility. When not disclosed is dishonest to readers. What about those who work in government? Of course, most towns, states and agencies draw clear ethics guidelines, and manyRead… Read more »
Due to the generosity of the NCDD community during our summer fund drive, we still have some scholarship funds available to help people attend next month’s National Conference on Dialogue & Deliberation in Seattle. We’re particularly interested in helping people who are traditionally underrepresented in our field to attend: young people, people of color, conservativesRead… Read more »
Post Highlights GovLoop is celebrating Customer Service Week October 1-5 Stay Tuned for GovLoop blogs, forums, discussions and our daily newsletter all Customer Service Related Blog post highlights some of GovLoop’s Customer Service Resources National Customer Service week is October 1-5. Every year, the first week in October National Customer Service Week is celebrated. SinceRead… Read more »
Today I am having lunch with a friend I’ve not seen in a while. We keep up with each other through email, social media, and other friends but it’s a rare treat for us to find the time (or make the time) to see each other face to face. She lives and works in Herndon.Read… Read more »
Here’s a post from one of our local Community Partners for the 2012 NCDD conference, the Center for Ethical Leadership… At the Center for Ethical Leadership, we often talk about “Leadership by asking compelling questions.” When we work in communities to bring different people together and build their collective leadership capacity to address critical issues,Read… Read more »
Some of you may have noticed something new lately on Twitter. Following in the same footsteps as Facebook and Google+ cover photos, Twitter is now offering something similar called header images. According to NBC’s Today, “There’s now a huge header image that runs across the top, sort of like the banner image that Facebook usersRead… Read more »
Gadi Ben-Yehuda Social Engineering in a Flow Chart. I’ve been writing about social media risk quite a bit recently, and now this Washington Post article details one aspect: hackers using social engineering (what some in the business call a “chair-to-keyboard interface error“) to intiaite cyber attacks. Social Media Blurring. Twitter adopts some Facebook design language.Read… Read more »
By BobGourley Crucial Point provides research and analysis via our CTOvision and CTOlabs outlets and via several informative community-focused newsletters. We also provide informative community-focused White Papers and support a wide range of clients with focused research. We write on a wide-range of technology concepts and capabilities including Big Data, Cloud Computing, Security, Mobility, BYODRead… Read more »
Last week a pair of public servants published a couple of thought provoking blog posts; it was a conversation I felt I needed to get in on. =========================== Kent, It’s perfectly natural to question the path your on; I do it all the time. I can’t speak to your political views online (you probably shouldn’tRead… Read more »
Okay, so the stats of the #ourday event tells one story but there is so much more to tell. What was it? It was a chance to see what local government did over a 24-hour period. A load of unglamorous unheralded tasks across the 700 services that your council does to help improve people’s lives.Read… Read more »