Yearly Archives: 2013

Intent vs Impact: How Do You Communicate?

How do you communicate? People thrive on communication; introverted, extroverted, verbal and non verbal, we all need to be able to communicate with one another in order to survive and succeed. Though sometimes, things get lost in translation. Your intent, the way in which you are communicating, doesn’t necessarily send the messages and signals thatRead… Read more »

Waste-Free Capitalism — Why Not Waste-Free Government, too?

I just read this excellent article by Lean thinker Michael Balle called “Waste-Free Capitalism.” Most Americans accept that capitalism is the best economic model for allocating scarce resources and maximizing wealth. Most Americans also know that it isn’t perfect. Waste — until recently — has been seen as a “cost of doing business” or usingRead… Read more »

Social Media Centers of Excellence? Really?

My morning Twitter feed led to me to an article released in July of this year, an intriguing if baffling idea from Dion Hinchcliffe here I put my tea down. Hard. Here’s my issue with the thoughtful piece linked above: it treats ‘social media’ as just another enterprise skill that needs to be accommodated withRead… Read more »

Job Hunters-Use Message Clouds to Ensure You are “Thinking” Like the Employer

Last week we spent some time helping Jay, a job seeker, a bit frustrated job seeker at that, think differently about how to communicate his value, accomplishments, and differentiators. About how to message and position himself differently throughout his cover letter, resume, and interview process. One of the most effective ways in thinking differently isRead… Read more »

9/11 Anniversary: Maintaining Vigilance on the Road Ahead

It has been 12 seemingly long years now since the terrorist attacks of 9/11 changed America forever. Thus as we honor the victims and pay our respects to their families, let’s also remember an unsettling but stark reality: America and our global interests are still at risk of massive terrorist attacks. Doug’s Story It hasRead… Read more »

Gov./Private Sector Collaboration Vital to Improve Internet of Things’ Security and Privacy Standards

This op-ed ran yesterday in The Hill. In it, Chris Rezendes and I argue that all of the Internet of Things’ potential to transform every aspect of our lives (especially government!) is at risk unless there’s a concerted, collaborative effort by the private sector and government (Shame on the Obama Administration: the FTC is theRead… Read more »

How to Be a Fly on the Wall: The Dos and Don’ts of Sharing Executive Discussions

This post was republished from the Federal Communicators Network blog. No endorsement expressed or implied. A sure way to drive employees crazy is to never share what executives discuss or decide until a new mandate lands on the organization’s collective head. While senior leaders should expect some privacy in decision-making and debate, they should alsoRead… Read more »

Link roundup

I find this stuff so you don’t have to: Google+: author attribution & embedded posts Clay Christensen @RSAInnovate: Why the spreadsheet is killing job creation What public consultation can look like | Postbureaucrat – good stuff from @lesteph Outline has a big first customer and a bigger goal: Making open government user-friendly | PandoDaily Google’sRead… Read more »

How to Find the Right Coach, II

Visiting Voiceover Artist Meredith Peirick Website. People who do voiceovers–hereafter known as VO–come from a variety of places, wherever good voices are found. Think about how many products you use everyday that has a voice attached to it, for example, a customer service automated voice on the telephone, the voice on your Global Positioning SystemRead… Read more »