View this document on Scribd This is the urban century. Today, more than half of the world’s population lives in cities. By the middle of the century more than two thirds of us will. But such growth comes with corresponding challenges. Municipal governments are facing challenges of increasing complexity, including climate change and the needRead… Read more »
There’s an old adage that an unhappy customer will tell ten people about the bad service they have received. If that was ever true, it is startling how quickly and comprehensively it is untrue now. Here’s a little story unfolding in front of our eyes. The starting point is Helen Lippell being on the receivingRead… Read more »
In one form or another, data centers have been at the core of the federal government’s technology infrastructure for more than 100 years. The government’s interest in computers was sparked years before the first machines were ready for widespread use, and data centers are now vital to most agencies’ daily operations. This infographic originally appearedRead… Read more »
If your department or agency isn’t already on Twitter, you may be considering how and whether to get started. If you’re new to the Twitterverse, it can be a bit intimidating, particularly when navigating Section 508 accessibility concerns for people with disabilities. In a recent issue of The Public Manager, web and social media coordinatorRead… Read more »
Guest Post by Darren Caveney, co-creator of comms2point0 and Vice Chair of LGcomms Email? Send them an email? But, hasn’t the world all shifted across to social media, I hear you cry? Well yes and no. A whopping 94% of UK adults have an email address (source: Ofcom, 2012) That knocks into a cocked hatRead… Read more »
What is the Knope of the Week? It is ELGL’s way of recognizing an individual or group of individuals who have excelled in promoting the public sector. Recipients may come from the public or private sector and are nominated by ELGL members. Recipients receive an incredible amount of recognition and prizes that we are notRead… Read more »
I am a huge fan of audio books. On the plane, in the car, and on the subway I am catching up on my favorite business books and for pleasure books. A colleague introduced me to John Scalzi, who is primarily a sci-fi writer. As I do every time with new authors, I read reviewsRead… Read more »
Gadi Ben-Yehuda This week: Superlatives! Big ideas! Great Quotes! Newest releases! The USDA has released an API for developers to access information from its National Farmer’s Market Directory. Alex Howard writes on Slate.com about “The Best Thing” the president has done “this month” (bonus: infographic of “every big idea ever“) On GovLoop, Steve Ressler sharesRead… Read more »
Originally published at cpsrenewal.ca I wrote a few weeks ago about the facelessness of bureaucrats (See: How Can Bureaucrats Be Interesting When the World Demands that they be Boring), the ensuing conversation focused a lot on the question of whether or not bureaucrats can remain faceless given the pressures of the new media environment. WhatRead… Read more »
The most prominent predictors of the future tend to be the most wrong Geoff Mulgan Original post