Yearly Archives: 2013

Connecting to Citizens by Email: Finding the “Engagement Upsell” Opportunity

As part of GovLoop’s most recent guide entitled, “Innovating at the Point of Citizen Engagement: Making Every Moment Count,” I interviewed Scott Burns, CEO and co-Founder of GovDelivery (the #1 provider of technology solutions that make it easy for the public sector to expand digital communication with the public). The guide includes an excerpt ofRead… Read more »

Enabling Citizens to Build Strong Communities More Efficiently

As part of GovLoop’s most recent guide entitled, “Innovating at the Point of Citizen Engagement: Making Every Moment Count,” I interviewed Maury Blackman, President and CEO of Accela, which powers thousands of services and millions of transactions for more than 500 public agencies worldwide, enabling governments to connect with citizens and streamline processes related toRead… Read more »

How governments in the US and UK are using crowdfunding

Delib UK has taken my thoughts on crowdfunding within government and researched a number of other examples where local governments are using innovative ways to engage citizens in paying for communal facilities. Worth a read at How councils are crowdfunding community projects. eGov AU Craig Thomler’s personal Gov 2.0 and eGovernment thoughts and speculations fromRead… Read more »

Register for the May Gov 2.0 event in Canberra

I’ve realised I’d not yet blogged about this month’s Gov 2.0 event in Canberra, which is being run by the Department of Finance and combines the Gov 2.0 crowd with the Australian Government’s Cross Agency Social Media Forum. The event – which is coming up next Thursday, 23 May at DEEWR’s auditorium on Marcus ClarkeRead… Read more »

“Poverty/Wealth in America” is the September Inaugural Issue of the National Dialogue Network

Here’s an important announcement from John Spady of the National Dialogue Network project… Hello friends, I have important results to share with everyone! The National Dialogue Network (NDN) conducted a survey in April 2013. A total of 415 people participated (including both self-selected and random panel responses). Each participant ranked their top five choices fromRead… Read more »

Michal Migurski: Why I’m Coding For America

Code For the past decade, I directed the technology needs and efforts of celebrated San Francisco studio Stamen Design. Together, we created new ways of mapping the world, new ways of seeing data, and balanced an abundance of commercial, artistic, and research projects. I especially valued the opportunity to support the design process through code,Read… Read more »

Reinventing Innovation

What inspired me at the Excellence in Government Conference? I liked the emphasis on innovations underway in different places around the government. Sometimes we get caught up in buzzwords of the day: Total Quality Management, Lean Six Sigma, Agile, Business Process Reengineering, or Reinventing Government. But the bottom line in each of these types ofRead… Read more »

GovTek Awards Need Your Input: You can help recognize a tech champion

By Bob Gourley Friends at the Government Technology Research Alliance have an awards activity they call the GovTek Awards. They seek community input and then provide awards in categories designed to highlight contributions in many key federal IT disciplines. You can check out the 2012 winners here. It is time to vote for their 2013Read… Read more »

#WaldoCanyonFire – 5 Lessons for Social Media in a Crisis Situation

[cross posted from blog.recovers.org] Waldo Canyon Fire photo by @kittlent “If you are available to do so, can you come into the joint info center for a bit to help me with few SM (social media) issues.” Those words called me in for a five-day stint as the official Twitter voice for the Waldo CanyonRead… Read more »