At some point or another, most of us have had to present to a group, whether that it’s a small group of 4 people or 250+ people in a large audience type setting. Even when it’s one of the smaller groups of people, there’s a lot of stress associated with speaking in front of people.Read… Read more »
In a time of sequestration and budget cuts innovation is the name of the game. All across government we are seeing “government innovators” pop up. People who are disrupting bureaucracy, collaborating, using new technology such as social media, and transforming how government operates. But how are they doing this and how can you replicate itRead… Read more »
By Kathy Kyle, Digital Communications Consultant at GovDelivery GovDelivery was recently awarded a G-Cloud III framework contract for its Software-as-a-Service (SaaS) cloud-based solutions, making it easier for government to reach more people. G-Cloud III is important as it continues to enable UK public sector departments and organisations to easily access centrally negotiated deals and transactRead… Read more »
I was supposed to continue a previous thread about what is happening, right now, in Canadian Public Service [See:Moving Public Service Mountains, Part I]. Wasn’t on my mind tonight. I’ll get back to it. This long read was originally published on cpsrenewal.ca. Have you ever read Silent Spring, by Rachel Carson? It’s an amazing book,Read… Read more »
By Bob Gourley My friends (and former employers) at Northrop Grumman just announced they have signed a memorandum of agreement with the Department of Homeland Security (DHS) designed to enhance cybersecurity protections of the nation’s critical infrastructure. This is associated with the DHS’s Enhanced Cybersecurity Services (ECS) program. The following is from the Northrop GrummanRead… Read more »
By Bob Gourley It has been a while since we have written about our friends at Liquid Robotics. We imagine most of our readers are keeping their ears open for news on their capabilities, they are so widely known in tech circles just about everyone knows their basic approach of leveraging “Wave Gilders” as waveRead… Read more »
It’s already happening. You see it when citizens report potholes, broken signs, graffiti or nuisances using 311 apps. You see it with hackathons, the open data movement, and with organizations like Code for America and Tumml brokering innovation by bringing together developers and government agencies. There’s a palpable energy driven by technological innovations, heightened expectations,Read… Read more »
A former chief of staff for State Sens. Burdick and Metsger, Jen has transitioned to working as a policy analyst for Cover Oregon. Cover Oregon is a central marketplace where Oregon individuals and employers will be able to shop for health insurance plans and access financial assistance to help pay for coverage. With the AffordableRead… Read more »
I am looking for help in learning how to get a new position or what agencies will hire fifty and over Jean
What does customer service in government actually mean? Join PublicStuff as they explore customer service for government in the age of rapidly changing technology and expectations. Discover how to make your citizens satisfied and repeat customers with simple, cost-effective tools. Our special guest, Rosetta Lue, Chief Customer Service Officer, City of Philadelphia will also beRead… Read more »