Yearly Archives: 2013

NAGC Communications School: Looking Back, Looking Ahead

Posted by NAGC President Glen Thomas NAGC recently wrapped up its annual Communications School in Arlington, VA. The Communications School is NAGC’s cornerstone event, and this one did not disappoint with a variety of entertaining, informative and interactive speakers and topics. As I stated in my opening remarks to the group, our industry is oneRead… Read more »

What’s Your Office Doing For Public Service Recognition Week? Anything?

Sunday marks the official start to the Congressionally recognized Public Service Recognition Week. The annual celebration of federal employees and the work they do. This year feds face an austere budget climate, low employee morale and dissatisfied constituents. So PSRW is a nice break, to take a step back and say thank you. Tom FoxRead… Read more »

The Future of Government: Open 311 – Best Practices

Lily Liu, CEO and Founder of PublicStuff has written a very informative piece for The Huffington Post, on how governments should be innovating with Open 311 and has given a series of practical tips to get started: Link to article: http://www.huffingtonpost.com/lily-liu/practical-tips-for-cities_b_3187535.html In May 2009 the first version of the Open311 API was introduced in Washington,Read… Read more »

Your Organization’s Emergency Communications

Emergency Management- 5 Minute Survey From the terrible events in Boston to Super Storm Sandy, we have seen the power of digital communications (email, social media, texts etc) during emergencies. In fact, in a recent post one GovLooper discusses how he followed the Boston events, from Twitter to Google Maps, and most of his informationRead… Read more »

The Public Promise of Big Data

Originally posted to cpsrenewal.ca Right now the web is awash with articles about Big Data; it seems like everyone is getting caught up in the rush. I myself even declared that Big Data will become one of the most important policy inputs over the next 10 years (See: Big Data, Social Media, and the LongRead… Read more »

Your colleagues have a few choice words for you!

Over 100 of your peers have completed the Gov Meetings Go Virtual online training course to learn about planning and implementing government webinars and hybrid/virtual meetings. Now they have a few things to tell you — http://www.GovMeetingsGoVirtual.com “The course met my learning objectives”: 87.5% “I will recommend this course to my colleagues”: 90% “The instructorRead… Read more »

When senior public officials use online platforms to lead social change, we’re witnessing a paradigm shift in government

I don’t think this has been widely noticed in government yet, but Australia achieved an interesting Gov 2.0 first this week on the back of the Myers disability scandal. The backstory: after the Prime Minister announced that DisabilityCare, the National Disability Insurance Scheme (NDIS), would be partially funded through an increase of 0.5% in theRead… Read more »

Tech Trends To Watch In May 2013

By Bob Gourley The following is the meat from our monthly tech trends report. You can have this delivered to your email each month by visiting our newsletter signup page. Over the last several months we continued to see foundations being established for dramatic positive change in the federal IT ecosystem including the government contractingRead… Read more »