Yearly Archives: 2013

How GIS Can Help Organizations Manage Facilities

On April 18, GovLoop and Esri held a meetup for GIS professionals to learn how to extend the value of GIS investments by leveraging facilities management data. Facilities data is a growing trend within the GIS community. One of the biggest costs for any organization is asset and facilities management. With proper facilities management, organizationsRead… Read more »

Public Service Recognition Week – May 5-11, 2013

How are you celebrating Public Service Recognition Week? It shocks me that a lot of public service employees don’t even know about this annual event, which is usually honored in a Congressional resolution. This is the one opportunity that we have to honor public service. Everyone in public service should celebrate this week in theirRead… Read more »

An EPA social media success: ongoing participatory photo project

I get asked regularly for successful examples of using social media, so here’s one. Forty years ago, EPA hired photographers to capture our world, with a special focus on environmental issues. That was the Documerica project. For the past two years, EPA has invited everyone around the world to repeat that effort, sharing photos withRead… Read more »

Are Big Data and Cybersecurity a Perfect Match? Plus Your Weekend Reads!

We all know by now that cyberspace is the next frontier and that attacks are getting more sophisticated and effective. But the key to keeping your network may be big data. Teradata and Ponemon Institute have looked at the results in their report: Big Data Analytics in Cyber Defense. Sam Harris the Director of EnterpriseRead… Read more »

The beginning and end of customer journeys

One of the things I like about gov.uk is that if you spot a little glitch and ask them to fix it, they probably will. Even better, they make it easy to do that by having a feedback link on every page, thus encouraging behaviour which is to the benefit of all. Another thing IRead… Read more »

A New Role for Mobile Apps: Reach More People

Everyday 2.5 quintillion bytes of new data are created (IBM: What is Big Data?). The increasing development of mobile technologies makes this data creation even easier by allowing us to search, upload, Tweet, photograph, and produce content from almost anywhere in the world at any time. With all this new, exciting data constantly surrounding us,Read… Read more »