Yearly Archives: 2013

Surprises in Customer Service

Focus on Your Customers – they are the very reason you exist! It is with that thought in mind that I wanted to share a brief article written by Stacia Aylward, CEO of Zelos, LLC. in addition to the link to the new “GovLoop Agency of the Future Guide: Customer Service, Closing the Gap BetweenRead… Read more »

USPS Is Still Far From Stable – Plus the DorobekINSIDER’s 7 Stories

On GovLoop Insights’ DorobekINSIDER: The U.S. Department of Labor Statistics reports the number of “open” jobs — positions that employers advertise but have not found “qualified” applicants for — has doubled from 1,900,000 jobs in June 2009 to 3,900,000 vacant positions in June 2013. Most of those positions fall in the IT category. One solutionRead… Read more »

Space Agency Enlists Johns Hopkins to Spearhead Moon, Asteroid Research

Johns Hopkins University Applied Physics Laboratory will lead a study into the surfaces of asteroids and the moon for NASA as the agency aims to explore those areas with humans and robots. The five-year initiative aims to build on APL’s previous Lunar Science Institute project for NASA that sought to learn more about the geologyRead… Read more »

NASA Aligns Commercial, Academic Researchers for Space Exploration Research Program

Nine teams of researchers have been selected by NASA to join a collaborative organization that will work on a virtual setting to support the agency’s human space exploration programs. The Solar System Exploration Research Virtual Institute will bring together U.S. scientists and international partners to help NASA study the moon, near-Earth asteroids and space environments,Read… Read more »

Pentagon, DNI Report $4B Intell Spending Downturn

Government data indicates that sequestration has trimmed budget for intelligence programs from $72 billion to $68 billion during the past fiscal year, Fierce Government reported Wednesday. Ryan McDermott writes the data from the Defense Department and the Office of the Director of National Intelligence did not explain how the $4 billion in cuts were made.Read… Read more »

Federal CIO Panel Moves IBM SmartCloud Through FedRAMP

A panel of chief information officers from three federal agencies has given IBM a provisional authority to operate under the government-wide Federal Risk and Authorization Management Program for evaluating cloud computing products and services. CIOs from the departments of Defense and Homeland Security, as well as the General Services Administration, evaluated IBM’s SmartCloud for GovernmentRead… Read more »

Mind Meld – How industry and government can think together

The U.S. Department of Labor Statistics reports the number of “open” jobs — positions that employers advertise but have not found “qualified” applicants for — has doubled from 1,900,000 jobs in June 2009 to 3,900,000 vacant positions in June 2013. Most of those positions fall in the IT category. “Government and Industry need to workRead… Read more »

Belkin Receives EAL 4+ Certification for DVI-I KVM and Secure KM Product Portfolio

Belkin’s Award-Winning KVM Switches Receive Common Criteria Certificate, Providing Government Buyers with Assurance Based on Stringent Computer Security Requirements Belkin, a trusted leader of technology solutions for office, classroom, IT infrastructure, and mobile environments, today announced that the company has received Evaluation Assurance Level (EAL) 4+ certification for its DVI-I KVM and Secure KM products.Read… Read more »