So now former administrator Martha Johnson has written a book about her days at GSA. More power to her. I haven’t read the book yet but I’m sure it’s a good read, especially for ex-GSA junkies like me. My comments are not intended as a knock against Ms. Johnson, but are more about the systemRead… Read more »
This post was originally published on cpsrenewal.ca. I find myself thinking about the launch of Healthcare.gov with a bizarre frequency. I think it’s fascinating as a case study and, I believe, emblematic of a broader unaddressed problem. The Long Story Short Healthcare.gov launched on October 1, 2013 to serve as a hub for US citizensRead… Read more »
Summary: For individuals and organizations using Pinterest for professional purposes, creating and managing a “pinventory” is a recommended best practice that enables you to reduce unnecessary duplication, improve board focus and content, and better manage new pins going forward. This post provides suggested steps and related tips, as well as an Excel inventory template. (fromRead… Read more »
Quote: “Setting goals is the first step in turning the invisible into the visible.” – Tony Robbins One of my favorite motivational speakers is the late Zig Ziglar. When it came to the topic of goals, he flat out sold you on the concept. He said are you a “meaningful specific” or a “wandering generality?”Read… Read more »
If your salespeople are not in front of your customers, who is? Chances are one (or maybe more) of your competitors is. And the human touch your competitors are providing to your customers is differentiating their brand and building the kind of relationship that will result in your losing the account or slashing your marginsRead… Read more »
We’re excited to invite you to participate in the most exciting phase yet of the Real Dialogues project, their very first Google+ Hangout discussion! You may remember that the Real Dialogues D&D reality show was one of the winners of NCDD’s Catalyst Awards, and we are proud to see the project entering its production phase!Read… Read more »
A few days ago LinkedIn launched its latest IOS app, Intro. The app promises to integrate LinkedIn profile content directly into emails, allowing more rapid connections and helping give email recipients access to a range of relevant information about the sender. Given both Apple and LinkedIn are well-known brands, many people are likely to trustRead… Read more »
Here’s an invitation from Ben Roberts of The Conversation Collaborative to participate in the third (and final) round of the innovative online conversation he’s hosting as part of the National Dialogue Network initiative… From now through October 31st, please join us on hackpad, on the phone and perhaps in person as well, as we continueRead… Read more »
Originally posted on #GovLife. Or as I’d like to call this post, Everything I Learned About Workplace Culture, I Learned From Warby Parker. But seriously. For those of you who don’t know about Warby Parker (I may need a moment to re-evaluate our friendship), they’re one of the small business darlings from New York thatRead… Read more »
In the spirit of Jolly ol’ Santa, this rule is one that we could safely say he lived by. And you have to admit he’s been pretty successful. Being cheerful is a rule that will establish you as someone who is in control, smooth, relaxed and confident. It worked for Santa, hundreds of thousands BoyRead… Read more »