Relationships between two people are important. Always have been and always will be. Social media has not changed that; all that’s really changed is how people communicate with one another in the course of building and sustaining those relationships. What’s also changed is the way brands communicate with their customers. Customers are eschewing one-way broadcastRead… Read more »
I am blogging today from the Government as a Social Machine forum hosted by ANZSOG and featuring Professor Dame Wendy Hall from the University of Southhampton in the UK. The discussion this morning involves a diverse range of stakeholders from both public and private sector organisations discussing the challenges organisations and citizens face in adaptingRead… Read more »
Quote: “The purpose of our lives is to add value to the people of this generation and those that follow.” – Buckminster Fuller The Law of Income states, “You will be paid in direct proportion to the value you deliver according to the marketplace.” Another way to think of it is, how many people doRead… Read more »
On day one of the CfA Summit, more than 450 city officials, technologists, developers, and open government advocates packed into the Yerba Buena Center for the Arts in San Francisco, Calif. Packed house at the @codeforamerica Summit. Terrific energy here at #CFASummit for 9 AM. pic.twitter.com/hbsXpHjvK6 — Alex Howard (@digiphile) October 15, 2013 They cameRead… Read more »
State purchasing in Texas is among the largest in the U.S., with purchasing teams awarding and managing hundreds of contracts on behalf of over 200 state agencies and 1900 local government CO-OP members. The state of Texas is actively seeking for new business and encourages all vendors to become suppliers to the state, providing excellentRead… Read more »
Customer service is one of the most important aspects of a successful company. Good customer service can increase company sales, raise competition, and enhance the image of a company. These same attributes can be applied to government agencies as well. Good customer service will enhance the public’s image of government, and give citizens a senseRead… Read more »
In our recent GovLoop survey, we found that 49% of respondents are most concerned about phishing attacks. Below, I wanted to share a case study from our recent guide, Winning the Cybersecurity Battle, and offer 3 solutions to avoid falling victim to cyber attacks. We’ve all probably received an email that is a phishing attempt.Read… Read more »
On GovLoop Insights’ DorobekINSIDER: The government did more than furlough 800,000 federal employees, it also caused industries to furlough thousands. What’s worse, during the shutdown contracts were halted and no new RFP’s were issued. So what are the lasting impacts of the shutdown on contractors? The SEVEN stories that impact your life The General ServicesRead… Read more »
Or as my dad used to say, “Quit your belly aching.” You know what? Life isn’t fair, and in fact sometimes it just downright stinks. Yup, sometimes you’ll get stuck with a crappy assignment, maybe you have a boss who is ill prepared for their role, or the person in the cube next to youRead… Read more »
Tired of tense, unproductive public meetings? Want to embed better online and face-to-face processes in the way governments work? Making Public Participation Legal, a new publication of the National Civic League, presents a valuable set of tools, including a model ordinance, set of policy options, and resource list, to help communities improve public participation. TheRead… Read more »