With the President’s State of the Union address behind us, let’s play a little bit of “Monday morning quarterbacking”. Regardless of political affiliation (I know, easier said than done), could you feel when he was thinking his speech and when he was feeling it? Were there passages for you that felt heartfelt and passionate? WhenRead… Read more »
Summary: There are five main barriers to digital engagement by organizations, their leaders, and other senior professionals. This post describes those barriers – including lack of knowledge and understanding, framing that leads to risk aversion, poor/no roadmaps, and inadequate resource allocation – as well as the factors that will help break them down. Additional insightsRead… Read more »
Clay Shirky once said, about social media, that “These tools don’t get socially interesting until they get technologically boring.” Over the past year I’ve seen extremely encouraging signs across government in Australia that the use of social media has reached this point, become boring, as it has been normalised into agency operations. Most federal andRead… Read more »
Clay Shirky once said, about social media, that “These tools don’t get socially interesting until they get technologically boring.” Over the past year I’ve seen extremely encouraging signs across government in Australia that the use of social media has reached this point, become boring, as it has been normalised into agency operations. Most federal andRead… Read more »
The Pew Internet and American Life Project recently shared their annual report on social media. The survey finds that Facebook still is the leading social networking site, but others continue to gain in popularity. One of the interesting statistics was finding out usage patterns for social media sites (see image to right). Some of theRead… Read more »
Government web portals have transformed the way that government engages with constituents. Due to advancements in the private sector, constituents are now use to conducting basic services online. Portals can become the one-stop-shops to access government services. As more and more people leverage the web to interact with government, it is now expected that governmentRead… Read more »
You can’t open a government trade publication these days without bumping into some article about Edward Snowden, and not just US focused publications. His story has had global coverage. There is no doubt his actions are forcing change, for better or worse, within governments around the world. Just this morning, as I was perusing throughRead… Read more »
On GovLoop Insights’ DorobekINSIDER: In the past year, feds have been furloughed, sequestered and had their pay frozen, and yet when the shutdown shuttered government offices for much of the month of October, most feds, caught in partisan politics, just wanted to return to work. It is that single minded determination that is often overlookedRead… Read more »
You may scoff, but in my opinion, very few employees are as tough and resilient as government employees. In the past year, feds have been furloughed, sequestered and had their pay frozen, and yet when the shutdown shuttered government offices for much of the month of October, most feds, caught in partisan politics, just wantedRead… Read more »
Analytics guru Thomas Davenport says that the field of strategic analytics has been upped a notch to “3.0” with the recent trend of shifting the use of analytic methods from improving internal operational efficiency to improving the operation of products and services. Dr. Thomas Davenport, in a recent Harvard Business Review article, says “Some ofRead… Read more »