Tom Nichols writes of the death of expertise in a recent, well-received blog. When he first tweeted a reference to the topic, as he was writing it, I immediately thought he was referring to Cognitive Resource Theory (CRT) – the finding that expertise is essential in high-stress decision environments, but less so in low-stress decisionRead… Read more »
Every year, organizations assess their inefficiencies and find outstanding problems from the previous year as well as determine where there is room for improvement in the next year. As 2013 has recently passed, many organizations have reviewed their previous glitches and find that their IT Service Management (ITSM) processes need to be improved. The advancementsRead… Read more »
On September 30 I retired from active employment in local government after more than 38 years–the last 13+ years as Human Resources Director for the City of Medford. I will continue to be active, however, as Chairman of the Board of the HRA VEBA Trust, a three-state health benefits trust serving more than 40,000 localRead… Read more »
On GovLoop Insights’ DorobekINSIDER: 2014 could be a big year in government management, procurement and implementation of the cloud. Why? We get insights from IBM’s Dan Chenok. You can find all of our programs online: DorobekINSIDER.com and GovLoop Insights at http://insights.govloop.com. But up front: GovLoop’s DorobekINSIDER budget reader: Everything you need to know about theRead… Read more »
Originally published at cpsrenewal.ca Right before the holidays Kent and I sat down to discuss how our partnership was going thus far. As we sat in the local pub on a Friday evening we were flanked by a group of staffers doing as staffers do and snow falling as snow does just outside the window.Read… Read more »
In the United States alone, some 1 in 9 workers still earns a living trying to get others to make a purchase. They may have traded sample cases for a smartphones, and are offering experiences instead of encyclopedias, but they still work in traditional sales. More startling, though, is what’s happened to the other 8Read… Read more »
2014 could be a big year in government management, procurement and implementation of the cloud. Why? Dan Chenok is the Executive Director for IBM’s Center for the Business of Government. He told Chris Dorobek on the DorobekINSIDER program that 2014 may the year for comprehensive IT reform? IT Reform “Whether 2014 is big year forRead… Read more »
“[Through social media, the internet] is changing the relationship between citizens and their government. The better everyone understands the mechanisms of that change, the more we can harness the power, mitigate the risks, and account for the limitations of this new disintermediating platform.” In 2012, social media found itself besieged by discontents, from the literaryRead… Read more »
The Department of Health and Human Services will test the federal health insurance marketplace website for network security in a simulated cybersecurity attack, Nextgov reported Monday. Aliya Sternstein writes hospitals, insurers and the HHS will try to communicate and share data with the government during the simulation test. Kevin Charest, HHS chief information security officer,Read… Read more »
In our personal lives, many of us rely on the cloud to store our digital music downloads, share our social calendars and post family photos for relatives to view. Cloud computing is also emerging as an essential technology in the workplace. To understand how agencies are using cloud computing — and to learn from theirRead… Read more »