As consumers, we expect service, don’t we? When service lessens or is taken away from us altogether, we struggle to comprehend it. As a recent example, I went to the pharmacy the other day and learned that I couldn’t pick up my prescription since the pharmacists were out to lunch. “Who takes lunch anymore?” IRead… Read more »
Even though the outlook’s been a bit sunnier lately, it’s still a tough job market out there. Recruiters and hiring managers are still getting dozens – if not hundreds – of qualified applications for each position. If yours has been getting lost in the shuffle, or you’re not getting any calls back after interviews, you may beRead… Read more »
The Office of Federal Student Aid put in place the first formalized risk management framework in the federal government, starting its efforts in 2004. What does it look like? How did they do it? One former federal leader, Todd Grams, observes that agencies that ignore risk are actually creating risk. Not surprisingly, there has beenRead… Read more »
Human resources can be complex, confusing and exasperating. Communications between leaders and their human resources department don’t have to be. Unfortunately, they are. It’s time to step out of the ring and start working together. When human resources professionals live and breathe human resources everyday, they forget what it’s like outside the bubble. It’s easyRead… Read more »
My mother always said I was a schmuck. “All of the women in our family are,” she says. “We work like animals, and what does it get us? Nothing.” We call this the “Coopersmith gene,” for my grandmother Muriel, may she rest in peace. Grandma had a heart attack in her early 40’s, shoveling snow offRead… Read more »
2014 saw the lowest federal job satisfaction numbers from feds and an unusually high separation rate, but what those numbers don’t tell you, is there are still passionate and determined federal workers who dedicate their lives to federal service. That remarkable work done was recognized Monday night in the annual Service to America Medal awardRead… Read more »
Mondays are hard. We all know that. Gearing up at the start of the week isn’t as easy as just having an extra cup of coffee. Sometimes, we need a little something extra to really get back in the workweek groove. Luckily, we’ve got a remedy — inspirational quotes. Brew that extra cup of joe,Read… Read more »
As a lifetime member of Girl Scouts of the U.S.A.®, I have earned my fair share of compass merit badges. Despite my badge-certified sense of direction, I still have trouble locating some places when doing a simple Internet search, especially after I have moved to a new city. With ArcGIS, mapping data in an organized,Read… Read more »
Hello, my name is Emily and I have a problem – I can’t say no. If you ask me to help on a project my default answer is an univocal yes. I can’t help myself and it is a problem, because if you stretch yourself thin you can’t give your 100 percent to any oneRead… Read more »