Yearly Archives: 2014

All PR Is Good PR Except This

It happened one day while I was Googling myself. “She is a sociopath,” or something like that. “Good luck if you have to deal with her.” A comment, online, that referred to me. You are thinking I brushed that comment off, right? Like I’m so cool, and practiced, and nothing bothers me. Hell no! ItRead… Read more »

Agencies Can’t Climb Everest Alone

Mount Everest is the highest mountain on earth. The Himalayan peak’ is more than 29,000 feet above sea level. And only a few more than 5,000 intrepid climbers have ever reached the top. Those who have reached the summit have done so with the help of trusty guides and with the insights of climbers ofRead… Read more »

Impostor – What If You Feel Like It’s You?

Imagine knowing that you are not the person that others seem to think you are. A true impostor. Like Ravi Desai, who persuaded Slate.com via e-mail that he was actually “Robert Klingler”, “North American head of BMW”. Slate published two articles by “Klingler” before alert readers pointed out that they could find no references toRead… Read more »

An Inside View of President’s Meeting with SES

This guest post was written by Dan Chenok, executive director of the IBM Center for The Business of Government. This week, John Kamensky and I were privileged to attend the meeting of Senior Executives at the Washington Hilton, at which President Obama spoke as well as several agency heads. The event helped to frame whyRead… Read more »

Inconvenient People

I pick up the phone and dial. “Hey Ma.”  “What?” This is literally how we start every single conversation. “I keep having this dream that I am a baby, I am crying and nobody’s coming for me.” “That’s not a dream.” “What?” “When you were a baby we followed Dr. Spock. When it was bedtime,Read… Read more »

Breached, Broached, Broke – Hacked in 2014

Breaches, breaches, breaches everywhere! 2014 will go down in the history books as the year of the mega data breach. Don’t believe me? Take this not-so-fun fact in November the United States Postal Service was breached and more than 2.9 million potential customers were impacted. To put that number in context, in the same yearRead… Read more »