Let’s be honest, most public service organizations (PSO) are bad at writing. Really bad. Our texts are too long, full of jargon or overly erudite words (point in case). We wrote badly for the web and now we write badly for social media. We write press release with 4 line titles that say next toRead… Read more »
Did you know that Washington, D.C. is the best city for college graduates to start a career? It’s true. A company named NerdWallet has crunched data related to the presence of educated peers, income, affordability and strength of the local workforce. While the cost of living is high, Washington came out on top because ofRead… Read more »
As you can tell I’m all for imaginative blog post titles 🙂 Anyway what I would like to reflect on is how I believe LocalGovDigital became more real, more present, more about the network and collaboration as opposed to the steering group at LocalGovCamp and how through the conversations at the open steering group IRead… Read more »
It’s always been true that public sector agencies need to engage with citizens and stakeholders to achieve mission goals. But never has that fact been truer than in today’s digital information economy. Maintaining a constant presence in people’s lives is simultaneously much easier through new digital communication channels, and more difficult because the digital landscapeRead… Read more »
Young Government Leaders (YGL) and GovLoop present the NextGen Public Service Awards for superior public service and achievement. The 4th Annual NextGen Public Service Awards will be given at the 2014 NextGen Award’s Ceremony, which will kick off the NextGen Training Summit on July 23rd in Washington, DC. We have 18 finalists in six differentRead… Read more »
On Wednesday, the NYC Department of Consumer Affairs hosted a day of outreach to inform commuters about the new Paid Sick Leave initiative. Volunteers handed out leaflets and shared information about the new law, which goes into effect on July 30, at subways stations throughout the city. Adrian Hopkins, Director of Strategy at Bureau Blank,Read… Read more »
It’s no secret that people’s attention spans are shrinking, and shrinking fast. According to recent studies the average person’s attention span is now only 7-8 seconds long. That means you have roughly eight seconds to grab your stakeholder’s attention and engage them enough to get your message across so they can take action. With messagesRead… Read more »
Last night, we braved the rainstorm and attended the Big Ideas for Smart Cities, Sustainability talk hosted by Arup. We heard from technology and design experts about their big ideas for making New York a smarter, more sustainable city. We’ve put together a few takeaways that apply to our own work to find sustainable solutionsRead… Read more »
Managing risks is part of the cost of doing business, and managing them well can be a competitive differentiator, in both the economic marketplace and the war for talent. A relatively small percentage of organizations have addressed Digital Era risks in a meaningful way, however. This post provides an overview intended to help organizational leadersRead… Read more »
A Practitioner’s Guide to Usability Testing, Information Design and Content Strategy for Web Site and Web Application Development Developing Web products (sites or applications) is a challenge because you must satisfy many masters. Senior management wants it done yesterday. Developers want to add as much cool stuff as possible. Security wants blood samples for yourRead… Read more »