Talking Smart About Artificial Intelligence
AI has transformed how government operates and interacts with citizens. There are challenges, though, and additional opportunities.
AI has transformed how government operates and interacts with citizens. There are challenges, though, and additional opportunities.
Disagreement within teams may be completely normal, but it doesn’t mean it’s easy.
Check out these expert tips on preparing for Open Season and making the best choices for you and your family.
It’s tough to imagine an organization more tied to the past than Duet was just a few years ago, before streamlining its operations.
Here are three ways that automation recently helped the Energy Department (DOE) streamline its financial fraud and compliance workflows.
Government executives faced sweeping changes the past 18 months, from a “data explosion” to increased virtual collaboration. They’re applying all the lessons they learned into 2022.
Public servants can define their own leadership legacy and shouldn’t feel constrained by the title on their name badge. Here’s how.
“What we’re talking about here is expanding the reach of government services to more people.”
Here’s how Hawaii’s Department of Transportation and the Los Angeles City Fire Department are taking a people-centered approach to problem-solving.
Agencies need to transform the customer experience (CX), employee experience (EX) and technology that they have to imitate the private sector.