The world of cybersecurity is immense. The jargon surrounding the subject is nearly as varied. Here are a few examples: There’s malware, damage, espionage, regulation, education, viruses, advanced persistent threats, partners, reputation insider threats – and that’s just a small sample. Adding to this complexity is a common disconnect between technology experts within the organization,Read… Read more »
It’s always been true that public sector agencies need to engage with citizens and stakeholders to achieve mission goals. But never has that fact been truer than in today’s digital information economy. Maintaining a constant presence in people’s lives is simultaneously much easier through new digital communication channels, and more difficult because the digital landscapeRead… Read more »
Our requirements don’t always represent what we want — at home and on the job. Many of us – or our family members – have had experience working with home contractors. And sometimes, things don’t always go smoothly. Maybe the paint color is a little off. Or the bathroom sink is placed just a littleRead… Read more »
It’s well documented that the public sector currently lags behind the private sector when it comes to cloud adoption. In fact, after leaping forward with OPM’s ‘cloud first’ policy, the federal government has started to slow way down. This slowdown has been attributed to a number of factors, such as risk aversion and budget constraints.Read… Read more »
Okay, it’s time to pay the monthly service bills. Water? Check. Power? Check. Cloud computing? Check. The cloud is fundamentally changing our relationship to IT, transforming what used to be characterized by the purchase of expensive hardware and software to a utility-type model of pay-as-you-go consumption. This change is taking place at home – weRead… Read more »
A few days ago, we highlighted King County’s governmental offices’ transition to cloud computing. We threw around a bit of tech jargon as well – virtualization, software as a service, and legacy systems. However, for King County, the technology simply served as an enabler for the changes currently taking shape. The real transformation took placeRead… Read more »
In our last post on digital innovation, we set the stage for the future of the public service agency. We talked about the goals of the digital public agency: the ability to engage with constituents; the ability to simplify operations at all levels; and the ability to change and adapt to new circumstances. We alsoRead… Read more »
Today, public sector organizations at all levels are facing shrinking budgets, with some of the most severe cuts taking place in information technology and support services. But at the same time, these organizations are expected to deliver services and conduct business at the speed of technology, as citizens of all ages – from boomers toRead… Read more »
It looks like there are clouds moving into King County, Washington. And while clouds normally mean rain in the Pacific Northwest, in this case we’re talking about a major organizational and technological change. King County, home of Seattle, is the largest county in the state of Washington and home to tech giants Microsoft and Amazon.Read… Read more »
We’ve written many times on GovLoop that more and more citizens and stakeholders are interacting with public sector organizations online. And recently, we’ve seen examples of very impressive websites, from the Consumer Financial Protection Bureau to New York City, that are effectively communicating more information with less clutter. But there is an important opportunity thatRead… Read more »