Earlier today I read a post by @loulouk titled “You’ve come a long way baby” – the post was well written and touched on something which is close to my heart which is feeling valued and qualified to do your job. Essentially not feeling out of your depth every single day of your working life.Read… Read more »
I was looking at my RSS feeds earlier and came across an excellent post by Jeremiah Owyang – The Web Strategist. The post is called Spend wisely – finally an investment roadmap for social business buyers. The main thing I loved about the post was this one side maturity assessment, which could be used inRead… Read more »
I’ve had quite a number of conversations about social media strategy at the council recently, as well as with a number of people via twitter and other networks. So I thought I’d share my thinking on this and also share the strategy (co-developed by Martin Howitt) which I use to help others as well asRead… Read more »
About 3-4 years ago I used to think that the requirements of a Local Authority or Public Sector Agencies around content management system (CMS) were pretty complex and could only really be supported by purchasing one of the many high end products out there in the market. I must stress at this point that iRead… Read more »
The following is speculation and i can not at this stage back any of this up. However i do fundamentally believe in what i am about to post. In the current economic climate there are huge pressures to reduce costs and to increase value and this often leads organisations to either announce “radical” changes orRead… Read more »
Section Three: Key things to consider before getting involved and useful contacts Checklist of key things to consider: Do you understand and have the resources available to undertake your activity and to maintain an effective presence in your chosen social media site? Can you demonstrate a real business need to undertake this activity? Which businessRead… Read more »
Section Two: Guidance and tips on using social media in different scenarios To undertake your duties in this online space there are several different roles you may find yourself in. Sometimes these roles may be combined but more often you will be acting in a distinct capacity. Below are the types of role you mayRead… Read more »
Section One: Personal and professional responsibilities This details personal and professional responsibilities for the participation in or use of social media as part of your job or whenever you identify yourself in a professional capacity as a DCC employee. 1. Personal use of social media Whether or not an individual chooses to create or participateRead… Read more »
Social Media Policy Devon County Council is committed to making the best use of all available technology and innovation to improve the way we do business. This includes using all reasonable and cost-effective means to improve the way we communicate, reach out and interact with the different communities we serve. ‘Social media‘ is the termRead… Read more »
In May last year i published the councils first version of our Social Media Policy and Guidance. Since then we have reviewed them and have updated them to focus more on achieving business benefit then simply taking advantage of social media tools like twitter, facebook you tube etc. The revision is the result of additionalRead… Read more »