Quantity has a Quality all its own. This famous and perceptive phrase has been variously attributed to the German philosopher Hagel, Engels, Lenin, and finally Josef Stalin. Despite the largely shady cast of characters associated with it, the phrase captures an important truth: that large volumes often have characteristics far beyond the traits of aRead… Read more »
As a Puerto Rican, I’m really interested in trends in mobile and internet usage among Latinos. They are remarkably high, outpacing the US population in several areas. Clearly many of these Latinos were immigrants in the not too distant past, supporting the argument to do more with mobile presented in our next blog installment onRead… Read more »
Good Morning GovLoop!! This next in the series of blog posts by Deloitte’s Immigration Community of Interest (iCOIN) makes the case for why going social would make immigration and citizen services more effective. A key point is the need for Federal agencies going social to interact with citizens, immigrants, and visitors: not just broadcast toRead… Read more »
Many thanks to @govloop for featuring us in the GovLoop Daily Awesome. Our next piece in the immigration #social series will appear on Monday. Meanwhile I thought I would repost something I did on my RecoveringFed blog that I think might interest the GovLoop audience. (I bet you can tell I made the graphics myself!)Read… Read more »
Here is the second blog post on how the use of social media can lead to smarter immigration outcomes. You can find the first blog post here. I love the discussion of the empowered civil servant. The way I like to think of it is that government has to find a way to operate inRead… Read more »
Today is the third anniversary of my retirement from CIA. I’ve learned a lot in these 3 years. One particular plus has been getting to observe how this generation of knowledge workers is incorporating new tools to think and do differently. At Deloitte Consulting we’ve become advocates for the transformational impact of social and workRead… Read more »
(I’m reposting here from rebelsatwork.com Great conference!!) Late last month I was a keynote speaker at GovLoop’s NextGen Summit. If you don’t know GovLoop, it’s the social network for government employees: federal, state, local. You can listen to a followup interview I did on being a government heretic and find a link to the speechRead… Read more »
This is a repost from my blog recoveringfed.com I noticed this morning that someone reached my blog by searching on the terms “leadership and disappointment.” No doubt they found my page onLessons from a CIA Manager, where Lesson 12 quotes Ron Heifetz on his insight that leadership is disappointing your followers at a rate theyRead… Read more »
This is a repost from my blog recoveringfed.com About halfway through their new book The Power of Pull, John Hagel III, John Seely Brown, and Lang Davison write about how individuals can use emerging social networking capabilities to harness personally the power of pull–pull being their term for the capability of institutions and individuals toRead… Read more »
This is a repost from my blog http://recoveringfed.com/ Over a very pleasant meal yesterday, my lunch partner and I began to exchange ideas about how best to manage knowledge workers. Quite a challenge, we both agreed, and leaning toward hell when you need to manage knowledge workers against a deadline. This topic deserves more carefulRead… Read more »