With the change in Australia’s Prime Minister last week, the resignation of a large handful of Ministers, and the announcement of new Ministers this week, we’ve seen some interesting approaches to shutting down Ministerial Twitter accounts. Senator Jacinta Collins closed her Ministerial account with two very-matter-of-fact tweets, redirecting people to the new Ministers: This accountRead… Read more »
The Agile software development methodology has changed the way many software companies operate. The approach replaced production-line sequential and hierarchical ‘waterfall’ methods of developing code and services (based on the automobile production line), with iterative and responsive processes involving self-organising teams, continuous engagement and the division of bigger goals into short-term objectives – systems moreRead… Read more »
The Agile software development methodology has changed the way many software companies operate. The approach replaced production-line sequential and hierarchical ‘waterfall’ methods of developing code and services (based on the automobile production line), with iterative and responsive processes involving self-organising teams, continuous engagement and the division of bigger goals into short-term objectives – systems moreRead… Read more »
A classic ploy by media and PR professionals to kill an unwanted issue has been to ‘deny it oxygen’ – refusing to comment or engage on the topic publicly, via news media or other channels. The approach has traditionally worked very effectively for both public sector and commercial communicators. Devoid of any official information, orRead… Read more »
A month ago (20 May) I sent an email to Malcolm Turnbull, Shadow Minister for Communications and Broadband, in my capacity as a Government 2.0 commentator, asking a range of questions about how a Coalition Government, if elected later this year, would approach Government 2.0 and federal agency use of social media in official engagementRead… Read more »
I’ve been watching a great TEDx talk by Dave Meslin on citizen engagement, which asks the question – if governments want to be open and engaging, why do they make it so hard for citizens to engage? He raises a very good point, and demonstrates it very clearly in the video (below). This is oneRead… Read more »
This month the Gov 2.0 event in Canberra has been organised at the last minute to take advantage of a rare visit to Canberra by Facebook’s Manager of Public Policy, Katie Harbath. All the details are on the Eventbrite page at: http://www.eventbrite.com.au/event/6670292023 You can also find out more about Katie from her Facebook page: www.facebook.com/katieharbathRead… Read more »
It’s come to my attention that a number of automated sentiment analysis tools include ‘disabled’ and ‘disability’ as negative terms. This means that when calculating whether a particular statement in social media is positive or negative, the use of these words is used by these sentiment analysis tools as an indication that the statement isRead… Read more »
National Australia Bank (nab.com.au) Banks do it, utilities do it, even media does it, is it time for government to also do it – drop the ‘www’ from web site promotions in advertising and links? This came to my attention while playing with the Australian Department of Health and Ageing’s new my child’s eHealth recordRead… Read more »
Yesterday I gave a presentation to the Victorian Government’s Communicators’ Group, discussing how effective government had been at meeting the challenge of rapid change throughout the last thirty years. As part of my presentation I revisited the area of government 2.0 – giving my view that there’s no longer such a thing – it’s nowRead… Read more »