Posts By Dick Davies

Increasing Value

For Actions There are three conditions an action has to satisfy to be considered valuable. You have to get it right the first time, The thing you are working on has to change physically (work added), and The customer has to care. One out of three or two out of three do not qualify asRead… Read more »

Encouraging Is Courageous

I just noticed that “encourage” and “courageous” come from the same word. I never realized this relationship before. There’s something important in that.

How Right Comes From Wrong

Golf truth: Good shots come from experience. Experience comes from bad shots. I was watching a group deal with unexpected results. Their first inclination was to explain what was wrong. One guy started and everyone else piled on. It was just a made up opinion that became shared. Once they agreed, there was no pointRead… Read more »

What Is School For?

Here is a remarkable 17 minute video of Seth Godin, giving a TEDxYouth presentation at the Brooklyn Free School riffing about the purpose of school. Some of Seth’s ideas that may be unfamiliar, but nothing doesn’t make sense, showing what happens when someone gets beyond the excuses that pass for thinking about education, focusing onRead… Read more »

Leadership and Management

For over thirty years, “You manage things; you lead people” from Grace Hopper was my guide in distinguishing between leadership and management. This month I’ve had several learnings that make me want to refine that idea. While she could have been wrong, I suspect I am coming to a fuller understanding of the good Admiral.Read… Read more »

The Difference

Twenty years ago, my advertising agent told me that the difference between cheap Chinese food and expensive Chinese food was the size of the bill. We had been discussing where to have lunch. That has stayed with me, but yesterday I got a whole new perspective on what it means. I was working with aRead… Read more »

Wading In The Streams

Google Plus streams were a new technology. I’ve developed some practices to make it easier to use and more valuable for me. I already follow sixty blogs on Google Reader. I’m reading for my own development, but also forward a fair amount, say one out of three, to friends and customers who I know haveRead… Read more »

Metrics and Action

Metrics create data. Action creates results. Which do you need? October 9th is the next Capital Technology Management Hub featuring Sales Lab’s Rainmaker 16 LinkedIn – Your Personal Publicist – 300 seconds of pure profit. The main speaker will be Phil Smith III of Voltage Security, Inc., presenting The Payments Ecosystem Security Challenges in theRead… Read more »

Moving Forward Is Bottom Up

Jesse asked, “How do I get my best performers to take on new tasks? They are my best performers because they are fully engaged. By definition, they don’t have extra time for anything new.” Fair enough. We can’t get anything more from them without dropping something. And without adopting new capabilities, the organization dies. RecognizeRead… Read more »