It’s been my month for hearing about the benefits of empathy. And I agree empathy can sometimes be a key factor in extraordinary performance. However empathy takes developing a deeper relationship than I often can or choose. Empathy works best with a settled team, which I get less and less. Too often results are requiredRead… Read more »
The Internet has changed the nature of learning. Pre-Internet, the chore was finding facts and then assembling them, an additive process. Now,we have more facts than we can use, and the game is to subtract the dross to get to what works. In a similar vein – This month we’ve seen several guys who hadRead… Read more »
The doc was sewing me up when she said, “I’d like to do social media, but there is just too much with Facebook and Twitter and all those other things. I don’t know where to start.” My first thought was she should pay attention, I didn’t want to look like a football, but she’s aRead… Read more »
…if you think about it. I was talking to a friend who hosts a series of industry meetings. Being spring and the sap is rising, her last meeting had a lot more people than usual, but she noted most of the newcomers were prospectors, looking for new sales. She saw it as the physical equivalentRead… Read more »
I REALLY like sitting down first thing in the morning and powering through ten or twelve tasks neatly written on my three by five card. That’s a feat of traditional productivity mastery. But that doesn’t happen every morning. There’s a lot of set up to get to that point, figuring out what to do, whatRead… Read more »
Have you ever looked at electrical conduit (pipe) inside the walls of a building? Do you know how electricians snake the wires through it? They can’t push it. The wires bend and kink. What they do is take a foam ball, the same size as the pipe, tie some fishing line to it, put aRead… Read more »
Had a chance to attend an industry analysts’ working group. Stars from competing companies met in a special forum to get a better picture of where their profession is going. First symptom is the explosion of casual data. Their customers see it all around them and want to know how it relates to the professionalRead… Read more »
Television news was showing how police were cracking down on DC cabbies who mischarged their fares, sirens screaming, tires squealing, “…gonna make an example!…” I laughed. I ride DC cabs and improvement by threat was only affecting the cameramen and the officials puffing up in front of them…and maybe the poor sap they were tryingRead… Read more »
Brian Sullivan’s Design like DaVinci was apparently one of the highlights of SXSW 2013, and came to me recommended by Slideshare. Brian’s presentation was excellent in so many ways, I recommend it as a must see. Excellent criticism provides context and extends meaning. Design Like DaVinci is the jackpot. Design Like DaVinci is about workRead… Read more »
Not Drunk Dodging Potholes The Sales Lab Model – So THAT’S the answer!