Training and Development, and Communication are so intricately entwined that I can’t help myself talking about it. I argue that the basic communication process is not simple, but in concept it is really–and those who get the Primer embedded have the easiest time adding the complicated parts. Never say, “in other words.” Never say never.Read… Read more »
If there were a key for ideas…maybe we would listen better. “We talk about innovation constantly, but step outside the chain of command and you get your hand slapped with the reminder that ‘You can’t understand the politics involved.’ The key to innovation is really believing that everyone has a worthwhile perspective — not sayingRead… Read more »
On my last day of working for the Federal government in a direct capacity I am going to focus on government for a change and look at innovation in a two-part article. There is simply too much good information to cover–even without getting terribly technical. This piece is mostly thanks to the folks at GovRead… Read more »
As reported in Science Daily (Dec. 9, 2010) — “It goes without saying that conservatives and liberals don’t see the world in the same way. Now, research from the University of Nebraska-Lincoln suggests that is exactly, and quite literally, the case.” I’m not talking about political views on education and training, but rather eye movementRead… Read more »
Mobile products are one (CDs, DVDs, Podcasts, Computer or online training), and using mobile devices in training is yet another method to train; we need to understand limitations and advantages. The notion of using mobile technologies in education and training is an interesting one. I, for one, would like to see all public and privateRead… Read more »
While I host this Training and Development blog and use the occasional guest blogger, it is my hope that you will appreciate the other point of views. The article below by Jason Novosel, Novo Horizons Management Training, a company from Down Under spells out the phenomenon quite plainly. And, today, I share it with you.Read… Read more »
Jean-Jacques Rousseau (philosopher) believed the student and his learning should not be separated from life itself, but should be managed by a teacher who understood his subject and the development of the mind and help the student “uncover” or discover the curriculum needed in life. While I support the caveman theory of learning (the artRead… Read more »
Sometimes what’s needed may not be in the book…just simple understanding. Today’s customers are emotional and want to blame someone. We may not be able to fix the problem ourselves, but we can help; the big problem is getting them to listen. We know what makes great customer service. We know what keeps customers comingRead… Read more »
“No one felt safe from anyone anymore. Many more millions died as brother turned against brother in the War Against Terror, and countries turned within, no longer wanting anything to do with the rest of the world; their world was enough. Then the terrorists exacted their revenge and used the Internet, the one link someRead… Read more »
Searching for information just ain’t what it used to be. But you knew that already. I said in my last article I would give you a few training definitions. Well, as you know, the internet is full of definitions. Below are some that best fit our purposes. I wish I could take credit for themRead… Read more »