I decided to go back to school sitting in a stadium filled with tens of thousands of women listening to a jovial septagenarian talk about embracing life. My mom asked me to accompany her to a Women of Faith conference, which is a nationally touring event series. The presenter quoted EB White, and it hitRead… Read more »
I think most of us by now have jumped on the Hootsuite train. It’s, arguably, the most robust and affordable social media management tool on the market. The following tools can be used in addition to an all-in-one platform like Hootsuite to fill in the gaps. Have any other free tools to add to theRead… Read more »
The goal of mindfulness is to be aware, moment by moment, of your body, your thoughts, your surroundings, and your motivations. While the practice of mindfulness originated in Buddhist meditations, secular use is very common. People practice mindfulness in different ways for various reasons, and many of the benefits are helpful in a work setting,Read… Read more »
Looking to add visuals to improve your materials? These icon resources will help you out. Finding Icons The Noun Project Iconmonstr Map Icons Smashing Magazine Freebie Icons Search Fontello (font icons) Font Awesome (font icons) FindIcons Creative Commons Search Engine Building a Global Visual Language from The Noun Project on Vimeo. 9) Iconathon iconathon.org “IconathonsRead… Read more »
If you’re considering becoming a mentor, let me start by saying good for you! It can be such a rewarding experience watching and helping someone grow. If you’re feeling the pull to mentor, I believe you should trust your gut. You don’t have to be an expert at coaching or the top of your fieldRead… Read more »
PlaNYC What they used: Allourideas PlaNYC is a plan produced by the Mayor’s office to address the city’s long-term challenges including growing population, climate changes, a changing economy and an aging infrastructure. In 2011, the NYC Mayor’s Office centered a campaign around the question, “Which do you think is better for creating a greener, greaterRead… Read more »
There’s much a leader can gain from working on her listening skills: an encouraged and inspired team, an environment that fosters idea sharing, and closer relationships with colleagues and other professionals. Listening isn’t just about being polite. It’s about respect, humility, and growth. So often we treat listening like waiting for our turn up toRead… Read more »
“That’s normal city pace” is something of a running joke at the local municipality I work for. By normal pace, my coworkers and I mean slow. We often set ideal project deadlines and miss them by months or even years. Sometimes things just never get completed. I know it’s not just us. Bureaucratic red tape,Read… Read more »
Gov.uk set an example and others followed In 2012, the Government Digital Service team launched a new home for the Cabinet of the United Kingdom replacing two sites: directgov and business link, and it was truly simple. No unnecessary imagery, homepage flashiness or marketing ploys. On gov.uk, you find information related to government services, andRead… Read more »
This is a continuation of an article about open311 use cases in which I looked at three cities using open311 solutions to communicate with their constituents. This week, I’d like to offer some advice about getting started with open311 technology. The best places to start are with mobile reporting applications and the constituent relationship managementRead… Read more »