I am always impressed by the efforts of countries, cities, and towns to open up data silos, to engage with citizens and customers, to collaborate and create mutual value. However, we must be able to articulate the value of our efforts if we are ever to get citizens, journalist, and others truly excited. I readRead… Read more »
“Power does not corrupt. Fear corrupts… perhaps the fear of a loss of power.” – John Steinbeck I recently came across a post stating that the House and Senate Ethics Committees Protecting the Most Corrupt Members of Congress. While no one is surprised to read about corruption in government my question is how can weRead… Read more »
“PeerIndex helps you understand and benefit from your social and reputation capital online”, that is the claim made on the web site. In my opinion PeerIndex does takes the broadest look at an individual by analyzing a person’s profiles on Twitter, Facebook, LinkedIn, and includes their blogs. While no formula is perfect, and PeerIndex, whichRead… Read more »
My friend Sid Burgess wrote this excellent guest post about gubernatorial Candidate Lincoln Chafee’s recent comments about open government. Sid does work with the team at SeeClickFix, so please keep this in mind as you read his post. Since I have a great deal of respect for the SeeClickFix team, and Sid, I do notRead… Read more »
Government 2.0 is a citizen-centric philosophy and strategy that believes the best results are usually driven by partnerships between citizens and government, at all levels. It is focused entirely on achieving goals through increased efficiency, better management, information transparency, and citizen engagement and most often leverages newer technologies to achieve the desired outcomes. Government 2.0Read… Read more »
I had the pleasure of attending the Monitoring Social Media conference in Boston yesterday. While I was there to discuss Social CRM, I took the opportunity to listen to a number of other speakers. All of the speakers were great. However, Aafia Chaudhry, CEO, JuvoLab & Founding Partner, Noesis, did a really nice job presentingRead… Read more »
While large organizations are clearly delivering value to the public and private sector it is important that we do not lose site of the importance of small organizations, local governments, and their ability to drive positive changes. According to census numbers and numbers published by SBA for the United States alone we know that: ThereRead… Read more »
Image via Wikipedia One of the laws of social media that I regularly hear is “don’t feed the trolls“. There is, to be honest, many good reasons for this, including, but not limited to: They waste precious resources, often driving focus away from real issues, real goals. They can never be pleased. They are peopleRead… Read more »
Very pleased that my first post on government 2.0 is now live on fortune.com. Check it out and let me know what you think. The government 2.0 movement is about change, real change, and how to use the power of tech to empower the public. Here’s how it will work, and who’s already behind it.Read… Read more »
Yes, I know many of us have discussed concepts like value co-creation for some time. However, as the business value of social networks is explored by an ever-growing audience I find myself revisiting, and rethinking, many concepts. An old co-worker of mine asked me about running beta programs on social networks and I wanted toRead… Read more »