Posts By Kristy Dalton

When Are You An Expert?

At what point in your career are you considered an expert by others, and when is it appropriate to call yourself an expert? Does being in your field for 10 years inherently mean you are an expert? Do you need to have published articles or serve on a board of directors? What if you haveRead… Read more »

Lessons from NAGW 2010

* cross-posted on KristyFifelski.com I just got back from the wildly useful annual conference of the National Association of Government Webmasters in the architecturally beautiful City of St. Louis. Here’s a summary of my personal highlights from the conference. Keynote speaker web usability whiz Jared Spool offered an entertaining look at usability, including how educationalRead… Read more »

“Govsourcing” the Reno.gov homepage

(original post at www.kristyfifelski.com) I’m not alone in the quest for Gov2.0 – friendly government websites, so I would like to ask the government web community for input and ideas on enhancements to Reno.gov. Please comment below with your suggestions and input! (Some comments are already on my blog at the address above.) Background SeeRead… Read more »

Kristy’s Gov2.0 Heroes

(Original post at www.kristyfifelski.com) Cue Bette Midler’s “Wind Beneath my Wings,” because I’ve got some Gov2.0 Heroes to thank. My heart is in local government, as my list reflects… Adriel Hampton A local govie with a day job as an investigator for the City of San Francisco. He’s made a huge contribution to Gov 2.0Read… Read more »

Ideas for government “Quick Poll” questions

(Original post at www.kristyfifelski.com) One great way to encourage interaction on your government website is to include a “Quick Poll” feature on your homepage. The site visitor selects an answer and sees instant results from the other visitors. We’ve had over 9,000 responses to our homepage poll in the year and a half since takingRead… Read more »

Hashtags make or break an event (on Twitter, that is)

(Original post at www.kristyfifelski.com.) It should simply be another step in the event management process to select and promote an appropriate Twitter hashtag for any contemporary event. I attended the 2010 Women’s Summit in Reno, Nevada, on June 1. Attendees were very excited for keynote speaker Michelle Obama and several expert panels, and were tweetingRead… Read more »

5 Social media tips for city government

Congratulations! Your city has made the decision to engage in social media as another tool to connect with citizens. You set up your community on Facebook and Twitter, and now you’re wondering what you’ve gotten yourself into. I’ve learned a lot through the City of Reno’s adventure with social media, and I have some tipsRead… Read more »