Posts By Kyle Ridley

A look at Los Angeles County’s FY 2012 budget

Deltek Analyst Erin Brady reports. Los Angeles County’s Chief Executive Officer (CEO) William Fujioka presented his recommended budget in April 2011 and made it clear he wanted to balance the budget and address a $220.9 million shortfall while preserving critical services and avoiding furloughs and layoffs. Fujioka was able to do so by using $185.2Read… Read more »

More good news: State social services budget and IT projections

Deltek Sr. Analyst Chris Cotner reports. With shaky financials negatively impacting state coffers, the debate on public social services provision is as hot as ever. One of the main drivers behind the discussion is the massive baby-boomer generation entering retirement. Since the recession, an additional qualifier has been the increased number of unemployment and underemploymentRead… Read more »

Improving the customer experience through technology

Deltek Analyst Amanda White reports. This year’s 44th Annual IT Solutions Management (ISM) for Human Services Conference focused heavily on the importance of customer experience. During a federal panel discussion, Rick Friedman, director of State Systems for the Center for Medicare and Medicaid Systems, talked about what Medicaid consumers can expect by 2014. He saidRead… Read more »

Southern Illinois’ groundbreaking 911 pilot

Deltek Analyst Joanna Salini reports. Southern Illinois is taking steps to increase the efficiency of emergency response in rural America. Several counties have been chosen to participate in a nationwide pilot program to test new initiatives and advancements for how dispatchers respond to 911 calls, text and picture messages, and streaming video. The counties ofRead… Read more »

Washington Superior Court receives feasibility study for statewide case management implementation

Deltek Senior Analyst Jeff Webster reports. On August 22, 2011, MTG Management Consultants released its draft feasibility study for the Washington Superior Court Management project. The feasibility study outlines plans for the state in implementing statewide case management architecture. MTG outlined four alternatives for the state, but based on risk and cost/benefit, reduced it toRead… Read more »

Earthquake shakes mobile service and the increased need for NG911

Deltek Senior Analyst Kyle Ridley reports. As we near the tenth anniversary of 9/11, it seems wireless communication during times of crisis is still an uphill battle. Tuesday’s 5.8-magnitude earthquake centered in Mineral, Va. left many East Coasters hanging on the line, waiting for a dial tone. Now, with Hurricane Irene fast approaching, will mobileRead… Read more »