My mother was born two weeks before Lindbergh crossed the Atlantic. She has witnessed amazing changes in her life: the advent of air transportation, the proliferation of television, the near eradication of scourges like small pox and polio, men walking on the moon, the internet. Yet when I asked her how she felt about theseRead… Read more »
Loretta Lynn once mused — to paraphrase — while everyone wants to go to heaven, nobody wants to make the trip. It may not be everyone’s definition of heaven, but I carry around a punch list of my goals for 2008. It comprises ten numbered items. When a goal is reached, I punch a holeRead… Read more »
Congratulations. Here are ten suggestions from a former Deputy: 1. Be your agency’s Chief Operating Officer. No one else has the scope of authority to do this job. 2. Listen. Within the first 15 days interview 10 to 20 people who know the agency well. Ask them: What are the best things about the agency?Read… Read more »