The most extensive reform to the UK welfare system in five decades- Universal Credit – is underway and presents some unique challenges and opportunities, as outlined in a recent article in The Guardian. With a change this massive, how does the UK government implement Universal Credit consistently and communicate clearly with its citizens? Defining theRead… Read more »
Everyday 2.5 quintillion bytes of new data are created (IBM: What is Big Data?). The increasing development of mobile technologies makes this data creation even easier by allowing us to search, upload, Tweet, photograph, and produce content from almost anywhere in the world at any time. With all this new, exciting data constantly surrounding us,Read… Read more »
Jeff Freeland Nelson, a local Twin Cities entrepreneur, took hard-earned lessons from his former career in public affairs and service and built his company, Play From Scratch, with a simple mission in mind: raise kids who are creators. Play from Scratch believes that “creative kids become adults who thrive” and seeks to inspire families throughRead… Read more »
I know 2013 started just over a week ago, but it already feels like it’s been weeks since I celebrated the holidays and New Year’s with my family and friends. I think part of this is jumping back into the work day after some time off, but part of it is probably due to theRead… Read more »
Innovation is a hot buzz word these days. Tech magazines rank the most innovative companies in world. Industry groups do the same for government. So what does it take to actually be “innovative?” In the book Running the Gauntlet by Jeffrey Hayzlett, Deustch Inc. CEO, Linda Sawyer states, “Be fearless and not afraid of failure.Read… Read more »
This is a repost from GovDelivery’s Reach the Public blog, originally posted 11/14/12. Yesterday, ReadWriteWeb posted an article detailing why Dallas Mavericks owner and tech billionaire, Mark Cuban, is taking his social media engagement elsewhere, effectively abandoning Facebook as the Dallas Mavericks’ primary social media tool for connecting with fans. Why? The short version: “He’sRead… Read more »
GovDelivery just released a new guide – Public Sector Digital Communication Management Best Practices: The Critical Role of Email – that details tips and strategies culled from more than 500 state, local, federal and international government organizations. Government Technology recently ran an articlewith some strategies from this guide. With all the buzz around social media,Read… Read more »
It’s hard to dispute that 2011 was the year of social media. The average number of tweets on Twitter rose from 50 million to 140 million. LinkedIn set records as the largest Internet IPO since Google. And over half of Facebook’s 845 million users logged in daily. Some headlines even claimed that “email is dead.”Read… Read more »
I saw this story on MSNBC today and thought it was very interesting. (In full disclosure, I love Spotify. Best music app around!) Obama campaign wants your help building Spotify playlistConsidering that President Barack Obama’s staff has already incorporated Twitter, Tumblr, Google+, Instagram and just about every other social media service you can think of intoRead… Read more »
By Dave Worsell, Director, Government Solutions, GovDelivery UK I was recently asked to present to the UK Government Digital Service (GDS) for a “Lunch and Learn” session. The purpose of the presentation was to demonstrate the importance of proactive public sector communications and some of the risks and pitfalls when providing proactive communication on aRead… Read more »